Shilpa M
Software Engineer | Quality Assurance & Test Automation
About
Detail-oriented Software Engineer with 4+ years of experience in Quality Assurance, test automation, and payment domain testing. Proven expertise in designing scalable automation frameworks using Selenium, Playwright, and Lab360 (Python), with strong command of API testing, mobile and POS terminal validation. Skilled in EMV, ISO 8583, and AS2805 protocols. Adept at collaborating with cross-functional Agile teams to drive measurable improvements in software quality, release velocity, and post-production reliability.
Skills & Expertise (19)
Work Experience
Software Engineer — Quality Assurance
Girmiti Software Pvt. Ltd.
Jan 2021 - Present
Analyzed business and functional requirements to design comprehensive test scenarios and detailed test cases covering HICAPS payment flows, Medicare claims, and health fund integrations. Validated AS2805 protocol request and response messages exchanged between the POS application and HICAPS Connect, ensuring data integrity across all transaction types. Built and maintained automation scripts using the Lab360 (Python-based) framework, reducing manual regression effort significantly across sprint cycles. Performed Sanity, Functional, Regression, and End-to-End testing across multiple sprint cycles in an Agile environment. Tracked and managed defects end-to-end in JIRA, coordinating with developers to ensure timely root-cause analysis and resolution. Published test execution reports and status dashboards to project managers and key stakeholders. Participated in sprint planning, daily standups, and retrospectives, consistently updating task status and flagging risks early.
Software Engineer — Quality Assurance
Westpac Pacific
Present - Present
Understood and analyzed functional and non-functional requirements for new payment features across Android-based POS terminals. Wrote and executed test cases covering GUI, functional, and backend validation using black-box testing techniques. Performed End-to-End, Regression, and Ad-hoc testing across devices including V660p, V660p-A (Android), and P630-A (Android). Tracked, reported, and managed defects using the project dashboard, providing daily status updates to team leads and project managers. Performed retesting on resolved defects to ensure quality before release sign-off.
Software Engineer — Quality Assurance
VHQ
Present - Present
Designed and executed test cases for both web portal functionality and terminal-side behavior across multiple platforms. Reviewed Test Plans and test cases for coverage gaps and updated them based on stakeholder review comments. Tracked all defects through the full defect life cycle with detailed comments, ensuring accurate closure and traceability. Presented new product features to customers, acting as a bridge between the development and client teams. Coordinated with the development team for requirement clarifications and participated in customer calls to address queries.
Software Engineer — Quality Assurance
Spring Big
Present - Present
Performed mobile application testing on both Android and iOS platforms across multiple application releases. Contributed to installation, functional, integration, UI, and regression testing phases for each release cycle. Communicated with developers to ensure clear understanding of defects and actively participated in defect review meetings. Created test cases for new features and drafted release notes for customer deployments.
Education
B.Tech, Electrical and Electronics Engineering - The National Institute of Engineering
2017 - 2021 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (19)
Click a skill to find developers with the same skill
