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shivani Laad

shivani Laad

QA for Product Management

80
Profile Score

About

Tested Salesforce-based projects, executing SIT/UAT/Regression tests and managing defect lifecycles. Acted as a testing lead, ensuring high-quality deliverables and guiding team members. Worked on RPA projects using Blueprism, automating operations for SAP, Citrix, and client-specific websites. Developed mini-automation solutions using Selenium. Expertise in Salesforce, Azure DevOps, Jira, Blueprism, Selenium, Python, SQL, Java, C, and Tosca. Extensively worked in CRM & Field services aspects of Salesforce. Well versed with entire Software Development Life Cycle and facilitating Agile practices in testing delivery from creation of an epic/user stories to its completion. A Quick learner with excellent analytical and problem-solving skills. Ability to blend well in any environment and work under pressure in new and challenging scenarios.

Skills & Expertise (17)

Salesforce Advanced
8.0/10
4
Years Exp
Jira Advanced
7.6/10
4
Years Exp
Azure DevOps Intermediate
7.4/10
2
Years Exp
Selenium Advanced
7.2/10
3
Years Exp
SQL Advanced
7.0/10
4
Years Exp
Dynamics 365 Intermediate
6.8/10
2
Years Exp
LWC (Salesforce) Intermediate
6.8/10
2
Years Exp
Python Intermediate
6.8/10
2
Years Exp
Power BI Intermediate
6.5/10
2
Years Exp
Blueprism Intermediate
6.5/10
2
Years Exp
Java Intermediate
6.3/10
2
Years Exp
Tosca Intermediate
6.0/10
2
Years Exp
CSS Intermediate
6.0/10
2
Years Exp
Visual Studio Intermediate
6.0/10
2
Years Exp
C Intermediate
5.8/10
2
Years Exp
C-Lang Intermediate
5.5/10
2
Years Exp
Boomi Intermediate
5.5/10
1
Years Exp

Work Experience

QA for Product Management

Risebird

Oct 2024 - Present

Performed detail analysis of business and technical requirements and troubleshoot the Candidate & interviewers’ data for the issues based in priority. Perform manual testing of the application and identify the defects. Conduct demos for the clients about the application and its features. Create Product feature demo videos & Email templates for marketing.

RPA Developer

Accenture

Jun 2019 - Oct 2020

Trained in Asp .Net using C#. Perform detail analysis of business process & preparation of Process Description Documents (PDD’s) which includes various systems like SAP, Citrix, E1(client specific web application). Create RPA processes using Blueprism & Selenium using .Net to automate the business process as per PDD. Responsible for Unit testing, Functional, Stage and Production Testing.

Quality Analyst

Capgemini

Aug 2021 - Jun 2024

Create roadmap (test plan) for every phase of testing (ST, SIT, Regression testing, smoke testing & UAT) to ensure the on-time delivery of the test results. Getting proper understanding regarding the flow of data & integration of systems from one application to another. Performing Rigorous testing (ST, SIT, Regression testing, smoke testing & UAT) and ensure there are no defects or leaks in the deliverables. Creating test scripts & ensure all the team members have proper understanding of the business process and the procedures to maintain the required quality of test scripts. Monitoring and/or reporting in case of any defects and help in Defect Triage. Providing KT for new joiners & review, improve, and approve technical work to guide my testing team. Liaise and work closely with the Salesforce development team, integration team & Business users on escalated technical defects and provide satisfactory solutions. Assist Business Users in troubleshooting their implementation with the UAT testing. This involves providing Walkthrough, Creating UAT test plan, defect triage, creating test data & test scripts and taking responsibility to see that the issue is fully resolved. Preparation of documents, monitoring and/or reporting defects and responsible for creating or improving existing automation test scripts.

Education

B.Tech. in Information Technology (IT) - G Narayanamma Institute of Technology & Sciences for Women

2015 - 2019 · Afghanistan

10+2(MPC) - Kakatiya Junior college

- 2015 · Afghanistan

10th Standard - Orchid High school

- 2013 · Afghanistan

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 5/15
💰 Rate 0/5
🏆 Certs 0/5
Verified 5/5
Total Score 80/100

Profile Overview

Member sinceMar 2026

Availability Details

Relocation

Depends on Offer

Skills (17)

Salesforce Jira Azure DevOps Selenium SQL Dynamics 365 LWC (Salesforce) Python Power BI Blueprism +7 more