Saiteja Madaka
IT Administrator - Security Operations
About
Security-focused IT Administrator with 3 years of experience in network infrastructure and security operations. Hands-on expertise in EDR/XDR monitoring using Trellix, SentinelOne, endpoint threat detection, and incident response. Experienced in Microsoft Entra ID (Azure AD) Administration, implementing identity protection, MFA, and conditional access policies. Strong background in log analysis, security event investigation, and proactive threat mitigation. Seeking to transition into a SOC Analyst role to leverage real-time monitoring and advanced threat detection capabilities.
Skills & Expertise (27)
Work Experience
IT Administrator - Security Operations
KN Advisors (KAR NiPUNA)
May 2025 - Present
Monitored and analyzed security alerts using SentinelOne EDR/XDR platform. Performed endpoint detection, threat hunting, root cause analysis, and remediation. Investigated malware, ransomware indicators, and suspicious behavioral alerts. Conducted endpoint isolation and containment during security incidents. Managed centralized endpoint policies similar to EPO (ePolicy Orchestrator) environments. Reviewed authentication logs and analyzed brute-force / RDP attack patterns. Configured firewall policies to prevent lateral movement and unauthorized access. Administered Microsoft 365 security via Entra ID (Azure AD), including MFA and Conditional Access. Investigated phishing incidents and email-based threats in O365. Assisted in vulnerability remediation and system hardening activities.
Network Support Engineer, Desktop Support Engineer
ITIS Solutions India Pvt.Ltd.
May 2023 - Jul 2024
Managing and configuration of Citrix and Accops devices. Monitoring networks using tools like Cacti, PRTG, Splunk, and OpManager. Installing and configuring Local and Network printers. Network maintenance and fixing network faults. Technical support for people using the network. Managing firewall configurations and network hardware. Monitoring and administration of network infrastructure. Ensuring internet connectivity and internal network security.
Desktop Support Engineer
Choice Solutions Limited
Aug 2024 - May 2025
Monitored and analyzed Trellix (EDR) agent status logs and performed endpoint security troubleshooting. Managed Trellix ePO policies, server backups, and endpoint detection & response activities. Conducted VAPT (Vulnerability Assessment & Penetration Testing) using Nmap and Nessus tools. Monitored security events using Splunk and OpManager for threat detection and alert investigation. Administered Active Directory (user creation, access control, password policies) and implemented security best practices. Managed firewall configurations, network monitoring (PRTG), and resolved security-related network incidents.
Education
SSC - Good Shepherd English Medium School
- · Afghanistan
Intermediate - Sri Chaithanya Junior College
- · Afghanistan
B Tech - Pace Institute of Technology And Sciences
- · Afghanistan
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Citizen
Relocation
Open to Relocation
