About
Results-driven QA Engineer with 4 years of hands-on experience in software quality assurance across real estate and document processing domains. Proficient in end-to-end manual testing, mobile testing (Android & iOS), API testing (Postman/Swagger), database validation (SQL/Oracle/DBeaver), and defect lifecycle management using JIRA. Demonstrated expertise in test case design, regression testing, smoke & sanity testing, UAT, and performance testing. Experienced working in Agile/Scrum environments — actively participated in sprint planning, daily stand-ups, client calls, and retrospectives. Committed to delivering defect-free software through meticulous attention to detail and strong cross-functional collaboration.
Skills & Expertise (39)
Work Experience
Senior Associate – Operations
WNS Global Services
Oct 2022 - Dec 2023
Managed end-to-end operational processes for a large-scale BPO project, ensuring high-quality service delivery and strict adherence to SLAs. Performed data validation and quality checks on processed records, identifying discrepancies and escalating issues to maintain accuracy and compliance. Analyzed operational data and generated daily/weekly reports to track performance metrics and support management decision-making. Coordinated with cross-functional teams including QA, operations, and client servicing to resolve process bottlenecks and improve turnaround time. Trained and mentored new team members on operational processes, quality standards, and tools used within the project. Received Benchmark Quality Award for consistently delivering error-free work and maintaining top-tier quality standards across the project lifecycle. Participated in daily team stand-ups and client update calls, communicating operational status, escalations, and delivery timelines effectively.
QA Engineer
AIT Global
Feb 2024 - Present
Performed end-to-end manual testing of modules including property search, listing management, user authentication, property comparison, and transaction/inquiry workflows. Conducted mobile application testing on Android and iOS devices, validating UI responsiveness, functionality, and compatibility across different screen sizes and OS versions. Designed, reviewed, and executed 200+ test cases and test scenarios based on functional specifications and business requirements. Conducted API testing using Postman and Swagger to validate request/response data, status codes, and frontend-backend data accuracy. Performed database testing using DBeaver/MySQL, verifying database entries against UI to ensure data integrity and backend consistency. Logged and tracked defects in JIRA with severity, priority, and reproduction steps; actively collaborated with developers for timely defect resolution. Executed functional, regression, UI, cross-browser, and performance testing to ensure application stability across multiple environments. Prepared detailed test execution reports, defect reports, and status reports for stakeholders and project managers. Worked closely with developers and business analysts to clarify requirements and improve overall product quality. Actively participated in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives; attended daily client calls to discuss testing progress and blockers.
Education
Bachelor of Computer Applications (BCA) - Pune University
- 2023 · Afghanistan
Higher Secondary Certificate (HSC) - Maharashtra SSC Board
- 2019 · Afghanistan
Secondary School Certificate (SSC) - Maharashtra SSC Board
- 2017 · Afghanistan
Certifications
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Skills (39)
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