About
Motivated and detail-oriented Software Test Engineer with 3.3 years of hands-on experience in manual testing across Salesforce, Microsoft Dynamics, API integrations, and portal-based applications. Proficient in analysing requirements, writing comprehensive test cases, executing test scenarios, and identifying critical bugs. Experienced in validating REST APIs using tools like Postman and ensuring seamless data flow between integrated systems. Strong understanding of SDLC and STLC with active participation in Agile/Scrum ceremonies. Adept at collaborating with cross-functional teams to ensure high-quality deliverables. Eager to contribute to innovative QA efforts and drive continuous improvement in product quality.
Skills & Expertise (18)
Work Experience
Junior Software Engineer I QA
Technomile India Pvt Ltd
Jul 2023 - Present
Quality Analysts - MS Dynamics - Product, Salesforce - Product, API Testing, ICI Testing using Salesforce CRM and MS Dynamics 365 CRM, Benchmark data creation for ICI Accuracy. Conducted functional and integration testing across Salesforce and Dynamics CRM workflows. Validated UI consistency, data synchronization, and process flows between CRM and customer portal. Ensured end-to-end user experience with focus on data integrity across systems. Converted complex PDF content to JSON format to support machine learning training pipelines. Automated benchmarking process using Python scripts, reducing manual effort by 60%. Collaborated with data science team to validate training input formats and outputs. Worked on multiple contract management modules including Agreement, OCI, CPARS, CDRL, Solicitation, Proposal, and more. Created and executed test cases for each module; performed system and regression testing. Ensured accurate workflow and field validation across various contract lifecycle stages. Conducted full-scale regression testing for the Growth product suite across multiple sprints. Ensured system stability post-deployment and verified business-critical functionality. Supported UAT and created testing documentation for end-user reference. Performed functional testing of AI-powered chatbot application. Validated AI response accuracy and prompt handling. Conducted edge case and negative scenario testing. Verified data flow between AI agents and CRM systems.
Internship
Sky Mentor
Jul 2022 - Dec 2023
Collaborated with cross-functional teams to identify and troubleshoot issues affecting website performance and user experience. Conducted usability testing and provided feedback on UI/UX design for improved customer navigation and satisfaction. Analysed customer feedback and data analytics to recommend improvements in the online shopping process. Worked with tools like JIRA, Postman for efficient test execution and bug tracking. Participated in sprint meetings to discuss progress, identify challenges, and ensure timely delivery of project milestones.
Education
Bachelor of Science - SGM Nagpur (RTMNU, Nagpur)
2018 - 2022 · Afghanistan
Certifications
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Skills (18)
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