About
Analytical and detail-oriented professional with 1.5+ years of experience in data validation, workflow coordination, and operational support at BT Group. Proven ability to analyze processes, ensure data accuracy, and collaborate with stakeholders to improve efficiency. Bringing strong analytical and process optimization capabilities to a Business Analyst role.
Skills & Expertise (18)
Work Experience
Business Support Advisor
BT Group
Oct 2024 - Present
Processed 80–100+ daily transactions with 99%+ accuracy, ensuring high data integrity. Performed data validation and quality checks to improve data reliability. Managed end-to-end order lifecycle within SLA timelines, ensuring timely delivery. Collaborated with cross-functional stakeholders to resolve issues and improve turnaround time. Identified process inefficiencies and supported workflow improvements. Maintained process documentation for consistency and knowledge sharing. Consistently exceeded KPIs for productivity and accuracy.
Education
Bachelor of Computer Applications (BCA)
- 2024 · Afghanistan
Certifications
Business Analysis "A to Z" Masterclass
Udemy · 2026
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Relocation
Not Open to Relocation
Skills (18)
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