About
Business Analyst with 2+ years of experience in data analysis, dashboard development, requirements gathering, and cross-functional stakeholder management. Proficient in SQL, Power BI, and Python; working knowledge of Tableau. Experienced in Agile delivery, process documentation, and translating business requirements into actionable insights for leadership.
Skills & Expertise (24)
Work Experience
Senior Associate
Genpact Ltd.
Feb 2025 - Oct 2025
Designed and automated Power BI dashboards to monitor SLA adherence, security flags, and process KPIs — reviewed weekly by leadership, significantly reducing manual reporting effort. Gathered, analyzed, and documented business requirements from cross-functional stakeholders, translating needs into technical specifications for Salesforce (SFDC) workflow governance solutions. Performed data cleaning, transformation, and validation using SQL and Python (Pandas, NumPy) to ensure accuracy across operational reporting pipelines. Mapped operational workflows in Visio and Lucidchart, identifying 10+ risk points and supporting compliance-aligned mitigation strategies within Agile sprint cycles. Applied ETL concepts and data warehousing principles through Workforce Management (WFM) analytics to improve data flow accuracy across reporting layers.
Business Analyst Intern
Innox Park Ventures
May 2024 - Jul 2024
Worked on a business analysis project for an international client, contributing to requirements gathering, process documentation, and stakeholder reporting across the engagement lifecycle. Participated in Agile ceremonies — sprint planning, daily stand-ups, and retrospectives — supporting iterative delivery and tracking action items across sprints. Developed Power BI dashboards for real-time client performance tracking and supported financial benchmarking research for early-stage startup fundraising advisory.
UI/UX Designer & Developer
Climbax Entertainment Pvt. Ltd.
Jan 2021 - Jul 2022
Gathered business requirements and translated them into wireframes, prototypes, and mockups, facilitating clear communication between stakeholders and the development team. Conducted user research and usability testing, driving iterative product improvements through data-backed design decisions. Collaborated cross-functionally to ensure seamless integration of product components across design and development cycles.
Education
PGDM – Research Business Analytics & Marketing - EMPI Business School
2023 - 2025 · Afghanistan
B.Tech – Computer Science (Big Data Analytics) - J.K. Lakshmipat University
2017 - 2021 · Afghanistan
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Skills (24)
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