About
Data Analyst skilled in SQL, Python, Power BI, and Excel with experience analyzing datasets and building dashboards to generate business insights. Strong foundation in exploratory data analysis, KPI monitoring, and data visualization, with growing knowledge in AI and Machine Learning concepts for advanced analytics.
Skills & Expertise (9)
Work Experience
Data Analyst Intern
Digikull
Oct 2023 - Jun 2024
Gained hands-on experience in Python and explored its versatile libraries. Learned to store and retrieve data efficiently using MySQL. Developed the ability to create visually compelling dashboards in Power BI. Enhanced knowledge of Excel to complement data analysis toolkit.
Associate
Sutherland
Jan 2026 - Mar 2026
Resolved customer issues related to Amazon Ring devices through structured troubleshooting and technical guidance. Analyzed recurring customer problems to identify root causes and improve resolution efficiency. Maintained detailed CRM documentation ensuring accurate case tracking and follow-ups. Achieved service quality targets while handling high-volume customer interactions.
Associate Product Ops
Flipkart
Aug 2024 - Aug 2025
Monitored operational KPIs including order fulfillment, inventory accuracy, and delivery timelines. Used SQL queries to analyze operational datasets and identify process inefficiencies. Supported performance monitoring for dark store operations across FMCG category. Achieved highest conversion rate during Big Billion Days by resolving search-related issues.
Education
BCA - Sindhi College
2020 - 2023 · India
Higher Secondary - St Joseph's Indian Composite Pre-University College
2018 - 2020 · India
Certifications
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Skills (9)
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