Skills & Expertise (20)
Work Experience
Security Analyst
Wipro
Jun 2024 - Present
Performed around-the-clock SOC monitoring of 85+ security alerts per month using SIEM tools. Analysed logs from Windows event logs, Linux system logs, firewalls, EDR, IDS/IPS, servers, and applications using Splunk; detected and mitigated 60% of security threats before escalation. Conducted initial triage and response to 50+ security incidents monthly, enhancing threat detection and reducing average response time by 30% within the SOC. Investigated 1000+ malicious phishing emails, domains and IPs using OSINT tools and recommend proper blocking based on analysis that reduced cyber threats by 70% and enhanced organizational security protocols. Recommended whitelisting and fine-tuning requests to the L2 team, resulting in a 30% reduction in false-positive security alerts. Generated detailed security reports, providing insights into security trends and the organization’s security posture, which provided management with actionable insights and improved the organization’s security posture by 20% in six months. Coordinated with Senior Analysts for new use case testing and SOP development, enhancing SOC operational procedures by 15%. Assessed team’s knowledge on the email analysis process by conducting 2 Process Knowledge Tests (PKT) per month.
Analyst
Wipro
Feb 2024 - Jun 2024
Communicated with clients via email, addressing queries and providing claim updates. Utilized Salesforce to handle case management and track case processes efficiently. Worked with Vista and other tools to manage group account-related tasks and streamline operations. Processing customer cases, ensuring timely and accurate resolutions. Awarded the 'Best Extra Miler Award' for exceptional performance and collaboration with onshore clients.
Education
Bachelor of Arts - Utkal University
2020 - 2023 · Afghanistan
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Citizen
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Open to Relocation