SANTHOSH KUMAR

Data Analyst (Last Mile Quality Specialist)

Amazon

Jun 2022 - Jan 2026

Analyzed large-scale operational datasets using SQL, Python (Pandas, NumPy), and Excel to identify trends, performance gaps, and actionable insights supporting business decisions. Developed and maintained MIS reports, KPI dashboards, and performance scorecards using SQL, Advanced Excel, and Power BI for management and leadership reporting. Performed data validation, quality checks, reconciliation, and root cause analysis to identify data issues and ensure accuracy and consistency across business datasets. Collaborated with Operations, Product, and Data Science teams to gather business requirements, translate them into analytical solutions, and support process improvement initiatives. Automated repetitive data preparation, validation, and reporting workflows using Python, reducing manual effort and improving reporting efficiency. Supported ETL workflows by validating, transforming, and maintaining analytical datasets within AWS S3-based data pipelines. Monitored productivity, quality, SLA, and operational KPIs and prepared periodic management reports to track business performance and identify improvement areas. Conducted trend analysis and performance analysis and presented findings to stakeholders to support data-driven operational improvements. Created documentation for reporting processes, data validation procedures, and analytical workflows to improve reporting consistency and knowledge sharing. Hackathon Winner: Designed and implemented a data-driven workflow optimization solution that improved team productivity by 47% through process automation and analytics.