About
Versatile professional with 5+ years of experience in financial processes, now transitioning into the broader data domain. Certified in Power BI (PL‑300) and skilled in SQL and Python, with ongoing postgraduate training in Data Analytics. Passionate about transforming raw data into actionable insights, driving process efficiency, and supporting organizational strategy through advanced analytics and business intelligence.
Skills & Expertise (17)
Work Experience
Process Associate - SME
Tata Consultancy Services
Oct 2020 - Jul 2023
Possess 2 years and 9 months of experience in the Accounts Receivable (AR) process, serving as a Subject Matter Expert (SME) for the AR Cash Application team under the Order to Cash (OTC) domain. Managed the end-to-end cash application process, including the application of customer payments to invoices received through various payment modes. Served as a Process Trainer, delivering comprehensive training sessions, conducting regular reiteration workshops, and developing detailed SOPs and process maps for key activities. Acted as the Single Point of Contact (SPOC) for maintaining the Defect Log and leading QC Calibration for the AR Cash Application process, ensuring accuracy and continuous improvement. Successfully deployed a DNC customer identification tracker to provide enhanced care and support for DNC customers.
Senior Associate
Avantor - VWR
Jul 2023 - Present
Led credit card reconciliation across US, Canada, and Puerto Rico, ensuring accuracy in settlements, disputes, and exception handling. Provided strong expertise in AMEX and Fiserv portals, managing transaction monitoring, settlements, and chargebacks. Analyzed payment trends, delivered business insights, and supported customer service in resolving transaction disputes. Played a key role in transition projects, ensuring seamless migration with minimal risk and business continuity. Conducted quality audits, developed SOPs, and maintained compliance documentation to drive operational excellence. Served as Single Point of Contact (SPOC) for General Ledger reconciliation and intercompany reconciliation, improving transparency in cross‑regional payment activities, and conducted cross‑training sessions for new joiners on process and sub‑process workflows.
Education
Executive Post Graduate Certification in Data Analytics - iHub Divya Sampark IIT Roorkee and Intellipaat
- · Afghanistan
MBA - HRM - (Correspondence) - Bharathiar University SDE, Coimbatore
- · Afghanistan
B.Sc Electronics - Sri Vasavi College, Erode
- 2020 · Afghanistan
HSC - J.K.K.N. Mat Hr Sec School, Komarapalayam
- · Afghanistan
Certifications
Executive Postgraduate Program in Data Analytics
· 2025
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