About
Dynamic and result-oriented professional with strong expertise in data analysis, reporting, process optimization, and escalation management. Proven track record of driving high productivity with consistently low turnaround time (TAT), while ensuring zero penalties, smooth operations, and measurable business impact.
Skills & Expertise (9)
Work Experience
Data Analyst - Operation: Category Operations
Just Dial Ltd
Sep 2024 - Present
Conducted end-to-end CCR data and CCR tree analysis, providing actionable insights to support leadership decision-making. Designed and executed SQL queries, data pipelines, and API integrations to extract, process, and validate datasets for reporting and analysis. Owned all live module and JIRA reporting, ensuring data accuracy, visibility, and timely follow-ups for closure. Experience in workflow automation, bug detection, and efficiency improvements in live modules. Strong ability to manage JIRA processes, prevent escalation bursts, and maintain zero-penalty operations. Utilized Python (Pandas & NumPy) for data cleaning, transformation, trend analysis, and automation of repetitive reporting tasks, improving accuracy and efficiency.
Education
B.Tech - Computer Science & Engineering - Goel Institute of Technology and Management
2020 - 2024 · Afghanistan
Intermediate - PCM - Sri Ayodhya Singh Memorial Inter College
2018 - 2019 · Afghanistan
Highschool - Science - Maharani Laxmi bai Memo. Inter College
2016 - 2017 · Afghanistan
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Open to Relocation
Skills (9)
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