About
Motivated Linguistic Analyst with strong technical background and problem-solving skills. Also having strong communication and interpersonal skills. Currently pursuing data analytics upskilling with IBM credential. Proficient in MS Office, Basic Python, and Advanced Excel. Experienced in e-commerce content enhancement and communication optimization, contributing to an elevated user experience. Versatile professional committed to delivering high-quality results and exceeding expectations.
Skills & Expertise (24)
Work Experience
E-commerce Analyst
Palakkad, Kerala
Present - Present
Lead and coordinate projects focused on evaluating the genuineness of various online purchasing platforms. Conduct thorough assessments through strategic product purchases to verify the legitimacy of each platform. Develop and implement robust verification processes to ensure reliability and authenticity in online transactions. Collaborate with cross-functional teams to establish and enhance verification protocols and strategies. Generate detailed reports outlining findings and contribute to continuous improvement in online purchasing practices. Oversee the implementation of effective measures to enhance the credibility of e-commerce platforms.
Linguistic Analyst
TELUS International
May 2022 - Present
Accurately transcribing audio recordings to assist in improving the efficiency and functionality of Google Assistant. Conduct thorough quality checks to ensure the accuracy and completeness of transcriptions adhering to predefined guidelines. Analyze language patterns and cultural nuances to enhanced transcription output and improve natural language processing algorithm. Collaborate with cross-functional teams, providing feedback and insights for continuous improvement of transcription services. Projects handled: US English, Australian English, British English, Indian English & Malayalam.
Education
Diploma in Mechanical Designing - AutoCAD Centre - Autodesk ATC
2018 - 2019 · Afghanistan
Bachelor of Engineering in Mechanical Engineering - Anna University
2014 - 2018 · Afghanistan