About
Business Analyst with 3 years of experience, backed by 3 years as a Software Developer. Proficient in requirements gathering, data analysis, and process mapping, with expertise in Power BI, Visio, Google graphs, Jira, and Agile methodologies. Skilled in translating business needs into scalable technical solutions and improving decision-making through data visualisation and interactive dashboards. Strong technical background in Angular, TypeScript, HTML, CSS, and JavaScript, which allows me to bridge the gap between business and IT teams. Proven track record of driving business outcomes through data-driven insights, optimising processes, and enhancing reporting accuracy.
Skills & Expertise (30)
Work Experience
Business Analyst
Cybage Software
Nov 2021 - Present
Led the Google for Games Reports project, delivering real-time dashboards and reports that helped game developers track KPIs related to user acquisition, retention, and monetisation. Conducted requirements gathering through stakeholder interviews, translating business needs into clear technical requirements. Created and managed Power BI and Google graphs reports to visualise game performance and player behaviour, resulting in data-driven decisions that increased player retention by 30% and revenue by 25%. Collaborated with development teams to ensure seamless integration of analytics into the product lifecycle. Managed testing and quality assurance using Jira, ensuring that all reporting requirements were met.
Senior Process Executive
Cognizant Technology Solutions
Feb 2018 - Jul 2021
Developed responsive web interfaces using Angular, HTML, CSS, and JavaScript, ensuring seamless user experiences. Created interactive wireframes and prototypes in Figma to communicate design concepts effectively to stakeholders. Collaborated with stakeholders to gather and document business requirements for various projects, ensuring alignment with business goals. Conducted gap analysis to identify areas for improvement in existing processes and systems, providing actionable recommendations. Created detailed process flow diagrams and wireframes using Visio and Figma to communicate system designs effectively. Prepared functional specification documents to bridge the gap between business and technical teams. Utilised Jira for issue tracking, task management, and coordination with cross-functional teams during Agile sprints.
Graduate Engineer Apprentice
ECIL
Feb 2016 - Jan 2018
Worked on the Hospital Management System, an online patient service system, automating hospital processes such as admissions, transfers, and diagnosis information, significantly improving operational efficiency.
Education
B.Tech (Computer Science and Engineering) - JNTU-K, Rajahmundry
2011 - 2015 · Afghanistan
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Citizen
Relocation
Open to Relocation
