About
Data Analyst with 3.8+ years of experience in telecom billing, usage, and operational data analysis at Netcracker. Strong expertise in SQL, Advanced Excel, and data validation for revenue assurance, customer usage tracking, and defect trend analysis. Experienced in transforming complex telecom datasets into actionable business insights for product, QA, and operations teams. Skilled in Power BI, Python (Pandas, NumPy), and Tableau through analytics projects.
Skills & Expertise (7)
Work Experience
Telecom Billing Platform QA Analyst / Data Analyst
Netcracker Technology
08-2022 - Present
Analyzed telecom billing, usage, and rating data using SQL and Excel to identify revenue leakage, incorrect charges, and data mismatches across millions of CDRs. Designed SQL queries to validate invoice calculations, discounts, taxes, and roaming charges, reducing billing defects by ~30% before production release. Built Excel-based dashboards (Pivot Tables, formulas, conditional logic) to track defect trends, customer-impacting issues, and release quality KPIs. Performed data reconciliation between source systems and billing outputs, ensuring 99%+ data accuracy for critical financial reports. Worked closely with product owners, developers, and business analysts to convert business rules into testable data logic and validation queries. Used Jira to manage defects and analyze root-cause patterns, helping teams prioritize high-impact fixes.
Telecom Billing Platform QA Analyst / Data Analyst
Netcracker Technology
08-2022 - Present
Analyzed telecom billing, usage, and rating data using SQL and Excel to identify revenue leakage, incorrect charges, and data mismatches across millions of CDRs. Designed SQL queries to validate invoice calculations, discounts, taxes, and roaming charges, reducing billing defects by ~30% before production release. Built Excel-based dashboards (Pivot Tables, formulas, conditional logic) to track defect trends, customer-impacting issues, and release quality KPIs. Performed data reconciliation between source systems and billing outputs, ensuring 99%+ data accuracy for critical financial reports. Worked closely with product owners, developers, and business analysts to convert business rules into testable data logic and validation queries. Used Jira to manage defects and analyze root-cause patterns, helping teams prioritize high-impact fixes.
Intern
Netcracker Technology
03-2022 - 07-2022
Supported senior analysts in validating billing and usage datasets using SQL and Excel. Assisted in test data preparation, data cleanup, and reconciliation for multiple telecom modules. Gained hands-on experience working with large transactional telecom databases and enterprise reporting workflows.
Intern
Netcracker Technology
03-2022 - 07-2022
Supported senior analysts in validating billing and usage datasets using SQL and Excel. Assisted in test data preparation, data cleanup, and reconciliation for multiple telecom modules. Gained hands-on experience working with large transactional telecom databases and enterprise reporting workflows.
Education
Bachelor of Engineering
2018 - 2022 · India
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Visa Status
No Visa
Relocation
Open to Relocation
