Pukkalla SONIA

Business Analyst

Vizag, Andhra Pradesh 2+ yrs exp 85 · Excellent

About

Business Analyst with 2.5+ years of experience across Insurance, Climate Risk Consulting, and Retail Operations. Skilled in requirements gathering, SQL, Excel, Power BI, data analysis, and stakeholder management, delivering data-driven insights to improve business processes and decision-making.

Skills & Expertise (28)

Excel Advanced

8.0/10

Years Exp

Analytical Thinking Advanced

8.0/10

Years Exp

collaboration Advanced

8.0/10

Years Exp

Problem Solving Advanced

8.0/10

Years Exp

Critical thinking Advanced

8.0/10

Years Exp

Requirements Gathering Intermediate

7.5/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Time management Intermediate

7.5/10

Years Exp

Excel Dashboards Intermediate

7.5/10

Years Exp

SQL Reporting Intermediate

7.5/10

Years Exp

Pivot Tables Intermediate

7.5/10

Years Exp

Data Analysis Intermediate

7.0/10

Years Exp

Stakeholder Collaboration Intermediate

7.0/10

Years Exp

LOOKUP functions Intermediate

7.0/10

Years Exp

Business Reporting Intermediate

7.0/10

Years Exp

Data Visualization Intermediate

7.0/10

Years Exp

Data Quality Assurance Intermediate

7.0/10

Years Exp

Data Transformation Intermediate

7.0/10

Years Exp

Data Cleaning Intermediate

7.0/10

Years Exp

Data collection Intermediate

7.0/10

Years Exp

Stakeholder Management Intermediate

7.0/10

Years Exp

Power BI Intermediate

7.0/10

Years Exp

Business Process Analysis Intermediate

7.0/10

Years Exp

Trend Analysis Intermediate

6.5/10

Years Exp

Performance Metrics Intermediate

6.5/10

Years Exp

Power Query Intermediate

6.5/10

Years Exp

Funnel Analysis Intermediate

6.0/10

Years Exp

EDA

Work Experience

Retail Operations Associate

Cars24

Jan 2026 - May 2026

Managed 500+ customer and vehicle records using CRM, LMS, One Bridge, and chatbot systems, ensuring 98%+ data accuracy. Tracked lead lifecycle and sales conversion metrics using Excel and SQL, enabling data driven operational reporting. Validated incoming vehicle and customer information, reducing processing errors and improving workflow efficiency. Collaborated with cross functional teams to optimize lead management processes, contributing to faster turnaround times. Translated operational data into actionable insights through reporting and analysis, supporting business decision making.

Business Analyst

Geo Climate Risk Solutions

Feb 2024 - Oct 2024

Analyzed 30+ RFPs/RFIs from government and international organizations, converting business requirements into structured solution proposals. Evaluated tenders across UNDP, GEM, and public procurement portals, identifying eligibility criteria, risks, and bid opportunities. Collaborated with sales, finance, and technical teams (10+ stakeholders) to gather, document, and validate business and functional requirements. Developed proposal cost models, business cases, and analytical reports that supported strategic bidding and revenue growth. Built dashboards to monitor proposal pipeline, bid conversion rates, and business opportunities, improving management visibility and decision making.

Associate Quality Engineer (Business Analyst)

Accenture

Nov 2022 - Feb 2024

Performed compliance audits and validated 1,000+ insurance records for North American Property & Casualty clients, maintaining high quality standards. Coordinated with 5–10 cross functional onshore and offshore stakeholders to resolve data discrepancies and achieve on time project delivery. Managed document repositories, version control, and audit documentation, ensuring 100% audit readiness and process compliance. Prepared project status reports, audit metrics, and delivery dashboards that enabled leadership to monitor performance and risks. Conducted knowledge transfer sessions and onboarded new team members while earning the Blue Star Award for consistent quality, accuracy, and team contribution.