About
QA Automation Engineer with 4+ years of experience in Banking and IVR domains specializing in Manual Testing, Selenium Automation, API Testing, and Agile QA processes. Experienced in validating enterprise banking workflows, payment systems, and IVR applications. Hands-on exposure to REST Assured, Postman, GitHub, Jenkins, and Hybrid Automation Frameworks. Strong expertise in regression testing, defect tracking, integration testing, and client-facing QA activities for telecom and banking applications.
Skills & Expertise (20)
Work Experience
QA Automation Engineer
Tata Consultancy Services (TCS)
Mar 2022 - Present
Automated critical banking workflows using Selenium WebDriver, Java, TestNG, and Cucumber BDD, reducing manual regression effort significantly. Executed end-to-end API validation using Postman and REST Assured for banking and integration services. Validated IVR call flows and customer interaction systems using Cyara with high accuracy across telecom environments. Performed backend validation using JSON responses and integration testing across distributed systems. Collaborated with developers, BA teams, and production support teams to resolve high-priority defects within Agile sprint cycles. Contributed to smoke, regression, SIT, UAT, and production validation activities for enterprise banking applications. Integrated automation scripts with Jenkins and Git-based workflows to support CI/CD execution pipelines. Logged, tracked, and verified defects using JIRA while ensuring timely closure and root cause validation.
Education
B.E. Computer Science Engineering - Anna University
2017 - 2021 · India
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Citizen
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Skills (20)
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