About
Software Engineer with 2+ years of experience validating and supporting Salesforce CRM implementations (Vlocity COM, CPQ, Smart COMM) through rigorous functional, regression, and UAT testing. Skilled in analysing user stories during test design to identify gaps early and influence solution decisions in design discussions. Builds on this technical foundation with strong data analysis capability in Power BI, SQL, Excel, Python, and DAX, including hands-on use of AI tools to accelerate testing, data analysis, and reporting workflows. Adept at maintaining accurate data in Excel, validating JSON payloads for data integrity, and translating business data into clear, actionable dashboards.
Skills & Expertise (21)
Work Experience
Software Engineer
Tech Mahindra
Nov 2023 - Present
Tested and validated Salesforce CRM workflows end-to-end, including order management and case resolution, across Vlocity COM, Vlocity CPQ, Smart COMM, Pega, and downstream systems. Maintained and reconciled business data in Excel to track test coverage, defect status, and release readiness, ensuring accuracy across multiple concurrent test cycles. Validated JSON payloads and reviewed API request/response data to confirm accurate data flow and system integration between Salesforce and downstream platforms. Analysed user stories thoroughly during the test design phase to surface edge cases and requirement gaps early, directly shaping solution approach in design discussions with cross-functional teams. Adopted AI-assisted tools to speed up test case generation, payload analysis, and defect documentation, improving testing turnaround time without compromising coverage. Logged and tracked defects in Jira, collaborating with developers and business analysts to drive timely, root-cause-based resolutions.
Education
B.Tech – Computer Science and Engineering - Priyadarshini College of Engineering and Technology
2019 - 2023 · Afghanistan
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Skills (21)
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