Sridharan M

Data Analyst

Coimbatore 3+ yrs exp 87 · Excellent

About

Results-driven Data Analyst with hands-on experience in Python, SQL, Power BI, Excel, MySQL, Artificial Intelligence, and Machine Learning, currently working as a Data Analyst Intern at Qtree Technologies. Backed by 2.5+ years of IT industry experience as an Application Support Engineer in Banking and E-Commerce domains, with strong expertise in data analysis, business reporting, application monitoring, incident management, and stakeholder collaboration. Skilled in data cleaning, exploratory data analysis (EDA), dashboard development, KPI reporting, and transforming complex datasets into actionable business insights. Proficient in Python, Pandas, NumPy, Power BI, and SQL for building data-driven solutions that support strategic decision-making and process improvement. Passionate about leveraging analytics to solve business problems and deliver measurable value.

Skills & Expertise (37)

Python Intermediate

7.6/10

2.5

Years Exp

SQL Intermediate

7.5/10

2.5

Years Exp

Power BI Intermediate

7.4/10

2.5

Years Exp

Microsoft Excel Intermediate

7.2/10

2.5

Years Exp

Pandas Intermediate

7.0/10

2.5

Years Exp

Data Transformation Intermediate

7.0/10

2.5

Years Exp

Data Cleaning Intermediate

7.0/10

2.5

Years Exp

Data Analysis Intermediate

7.0/10

2.5

Years Exp

Data Visualization Intermediate

7.0/10

2.5

Years Exp

Exploratory data analysis Intermediate

6.8/10

2.5

Years Exp

NumPy Intermediate

6.8/10

2.5

Years Exp

Business Intelligence Intermediate

6.5/10

2.5

Years Exp

Statistical Analysis Intermediate

6.5/10

2.5

Years Exp

Matplotlib Intermediate

6.5/10

2.5

Years Exp

Machine Learning Intermediate

6.5/10

2.5

Years Exp

KPI Reporting Intermediate

6.5/10

2.5

Years Exp

Forecasting Intermediate

6.0/10

2.5

Years Exp

Documentation & Reporting Intermediate

6.0/10

2.5

Years Exp

Cross-Functional Collaboration Intermediate

6.0/10

2.5

Years Exp

Root Cause Analysis Intermediate

6.0/10

2.5

Years Exp

Requirements Gathering Intermediate

6.0/10

2.5

Years Exp

Problem Solving Intermediate

6.0/10

2.5

Years Exp

Business Analysis Intermediate

6.0/10

2.5

Years Exp

Stakeholder Management Intermediate

6.0/10

2.5

Years Exp

Customer Segmentation Intermediate

6.0/10

2.5

Years Exp

Data Modeling Intermediate

6.0/10

2.5

Years Exp

ServiceNow Intermediate

5.0/10

2.5

Years Exp

SAP Intermediate

5.0/10

2.5

Years Exp

Datadog Intermediate

5.0/10

2.5

Years Exp

Microsoft Azure Intermediate

5.0/10

2.5

Years Exp

RFM Analysis Predictive Analytics MySql Data Validation Power Query DAX Dashboard Development

Work Experience

Data Analyst Intern

Qtree Technologies

Dec 2025 - Present

Performed data cleaning, transformation, and analysis using Python, SQL, Excel, and Power BI. Developed interactive dashboards and reports to visualize business performance and support decision-making. Applied data analysis techniques to identify trends, customer behaviour patterns, and business opportunities. Worked with real-world datasets to generate actionable insights through data visualization and reporting. Utilized Pandas, NumPy and Matplotlib for data preparation, analysis, chart designing and feature engineering activities. Explored Artificial Intelligence and Machine Learning concepts for predictive analytics and business forecasting.

Junior Associate | Application Support Engineer

KGiSL Technologies

Oct 2022 - May 2025

Provided application support for Banking and E-Commerce platforms, ensuring high system availability and business continuity. Monitored critical applications, payment transactions, batch jobs, and production environments using SAP, Datadog, and Azure monitoring tools. Performed incident analysis, troubleshooting, escalation management, and root cause investigation for production issues. Acted as Subject Matter Expert (SME) and Single Point of Contact (SPOC) for L1 support activities. Coordinated with business users, development teams, and infrastructure teams to ensure timely issue resolution. Prepared operational reports, incident summaries, and performance metrics to support continuous service improvement. Identified process improvement opportunities and contributed to operational efficiency initiatives. Worked within ITIL-based IT Service Management processes including Incident, Problem, and Change Management.