About
Software Quality Engineer with 2+ years of experience at Amazon, owning end-to-end quality for smart-home devices, flex application used by 5M+ global customers. Experienced in test strategy design, test case development, execution, and release sign-off, ensuring production readiness across each release cycle. Reduced post-release defect leakage by 15% through risk-based testing and improved defect analysis, contributing to a $30M product launch and ~95% first-contact resolution rate. Strong in functional and manual testing, with solid API validation experience using Postman. Currently building automation expertise with Selenium (Java) and Playwright, delivering CI-integrated projects via GitHub. I find a bug and I treat it as a win — it means the system worked and a customer didn’t have to find it instead. That mindset is what drives how I test, how I communicate defects, and how I decide when a release is truly ready to ship.
Skills & Expertise (66)
Work Experience
Software Quality Engineer
Amazon
Apr 2025 - Present
Owned quality sign-off for a smart-home device line serving 5M+ global users, leading test strategy, test design, execution, and release decisions; delivered a $30M launch with zero critical production defects. Reduced post-release defect leakage by 15% by shifting from exhaustive to risk-based test prioritization; improved defect detection accuracy by 20% through structured root-cause analysis. Designed and executed 100+ test cases per sprint across functional, regression, exploratory, UI, and integration scenarios, increasing test coverage by ~30% and eliminating critical production escapes. Ensured 100% requirements traceability by delivering RTMs, test strategies, and non-conformance reports in TestRail for every release, supporting compliance-critical deployments. Managed 200+ defects end-to-end in Jira with clear reproduction steps and RCA, improving developer resolution turnaround time by ~20%. Performed API validation across 4+ services using Postman (REST, OAuth 2.0, API Key, JSON schema), integrated collections with Newman for automated CI execution. Built a Selenium WebDriver (Java) regression suite (25 UI flows) using POM and cross-browser testing; increased automation coverage to 40% and reduced manual regression effort by 30%, integrated with GitHub Actions. Tracked and reported sprint-level quality KPIs (defect density, pass rate, escape rate, coverage %) to engineering stakeholders, enabling data-driven release readiness decisions.
Device QA Validation Specialist
Sutherland Global Services
Jun 2024 - Mar 2025
Validated 50+ smart-home devices daily across 3+ product categories, achieving ~95% first-contact resolution through structured functional, regression, and sanity testing workflows. Identified recurring defect patterns across devices, documented failure clusters with reproducible steps, and enabled engineering teams to address root causes, reducing repeat issue volume. Developed troubleshooting SOPs and test artefacts adopted by a 20+ member team, reducing new hire ramp-up time by ~2 weeks through clear, reasoning-driven documentation.
Education
B.E. Computer Science Engineering - Jerusalem College of Engineering
2020 - 2024 · Afghanistan
Certifications
Microsoft Azure Fundamentals (AZ-900)
Microsoft · 2024
Software Testing Foundations
Coursera · 2024
SQL for Data Analysis
Udemy · 2023
Python for Machine Learning
Udemy · 2023
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Skills (66)
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