Sandeep Kumar Singh
Data Analyst/ Assistant Manager
About
Detail-oriented and result-driven Data Analyst with over 10 years of experience in data management, business intelligence, and operations. Proven ability to lead teams, manage operations, and deliver reports using tools such as Excel, SQL, Tableau, and Google Analytics. Developed and presented data-driven reports for sales, loans, and digital services. Conducted detailed business intelligence analysis for strategic decisions. Led coordination of document management and maintained data tracking systems to evaluate business performance.
Skills & Expertise (20)
Work Experience
Assistant Manager
Paytm Payments Services Limited
Feb 2021 - Present
Developed and presented data-driven reports for sales, loans, and digital services (Pan India). Prepare reports on key performance indicators (KPIs) and operational performance. Extract data from different databases by running the SQL query. Prepare PAN India pay out MIS reports for analysis and PowerPoint presentation for reviews. Handle escalations and ensure efficient resolution of payout discrepancies, errors, or disputes.
Senior Analyst
Droom Technology Pvt. Ltd.
Jul 2019 - Feb 2021
Conducted detailed business intelligence analysis for strategic decisions. Authored reports and marketing materials to enhance company outreach and credibility. Identified operational inefficiencies and recommended actionable solutions. Supported development requests through deep-dive analysis of documentation and records.
Operations Coordinator
CARS24 Services Pvt. Ltd.
Jan 2018 - Aug 2018
Led coordination of document management, sales support, and MIS reporting. Maintained data tracking systems to evaluate business performance. Managed inventory and vendor communications for efficient office operations. Interacted with clients to answer queries and explain services.
Sales Operations Executive
MXC Solutions India Pvt. Ltd.
Aug 2015 - Mar 2017
Delivered end-to-end support for customer relations and used car documentation. Performed consultative sales and solution-based customer engagement. Managed client communication across multiple platforms (phone, email, WhatsApp). Conducted on-site client evaluations and offered customized solutions.
Associate – Customer Support
IGATE
Aug 2014 - Dec 2014
Resolved customer inquiries and provided support to improve satisfaction. Maintained high service standards through clear team communication. Investigated issues and recommended efficient solutions.
Education
Master of Computer Applications (MCA) - UPTU
- 2013 · Afghanistan
Bachelor of Computer Applications (BCA) - Sikkim Manipal University
- 2010 · Afghanistan
Intermediate (12th) - JAC Ranchi
- 2007 · Afghanistan
High School (10th) - JAC Ranchi
- 2004 · Afghanistan
Certifications
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Skills (20)
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