About
Operations & Data Analyst with 3+ years of experience in IT Operations Support, SQL reporting, and Power BI dashboard development for global enterprise and healthcare clients. Skilled in ETL monitoring, CRON job troubleshooting, SLA compliance, and executive reporting. Adept at leveraging data insights to improve operational efficiency and support strategic decision-making.
Skills & Expertise (14)
Work Experience
Associate Consultant – Operations & Data Analyst
Capgemini Technology India Services Ltd.
Oct 2022 - Present
Supported data operations for 18+ global clients including Novartis, Optum, Sanofi, and Amgen. Built and maintained 10+ interactive Power BI dashboards, improving executive reporting efficiency by 20%. Developed and optimized SQL queries and ETL workflows, ensuring 99% data accuracy. Monitored and troubleshot CRON-based data pipelines, achieving 99% SLA compliance. Conducted daily data validation and issue resolution for business-critical reporting. Trained and mentored 5+ junior analysts, increasing team productivity and knowledge transfer.
Trainee Data Analyst
Capgemini
Apr 2022 - Oct 2022
Designed SQL database structure for a food ordering system. Developed stored procedures and optimized queries, reducing report generation time by 15%. Created reports to analyze order volume and customer activity trends, improving operational insights.
Education
Bachelor of Technology (B. Tech) - Veer Surendra Sai University of Technology
- 2021 · Afghanistan
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Citizen
Relocation
Open to Relocation
