About
Detail-oriented Data Analyst with 4+ years at Tata Consultancy Services (TCS) in collecting, cleaning, validating and analyzing high-volume data from multiple sources. Skilled in SQL, Advanced Excel, Power BI and Tableau, with experience in KPI tracking, trend and anomaly analysis, and automating recurring reports with VBA. Works well with cross-functional teams and presents findings to stakeholders clearly, delivering accurate reports within Service Level Agreement and Turnaround Time targets.
Skills & Expertise (19)
Work Experience
System Engineer
Tata Consultancy Services (TCS)
Feb 2024 - Present
Collect, clean and validate high-volume ticket and defect data from multiple sources; find inconsistencies, duplicates and anomalies to ensure data accuracy. Use SQL to extract, aggregate and analyze operational datasets for reporting. Created Google Forms and Google Sheets to collect, organize and track data. Analyze data to identify trends, defect patterns and business pain areas, and present findings to stakeholders. Build Excel reports using Lookups, Pivot Tables and formulas, and Power BI / Tableau views, turning raw data into management insights. Monitor KPIs and prepare regular performance reports and milestone dashboards for executive-level reviews. Built VBA automation for recurring reports and data cleaning, cutting report turnaround time by 50-70%. Built a Generative AI-based Defect Health Model to flag stuck and aging defects early. Work with cross-functional teams on reporting requirements and data gaps; lead team activities and manage multiple priorities within Service Level Agreement and Turnaround Time targets.
Assistant System Engineer
Tata Consultancy Services (TCS)
Jan 2023 - Jan 2024
Used SQL to extract, validate and clean operational data for reporting. Built Power BI dashboards on issue data and bug-curve trends; tracked KPIs and met 70%+ performance targets consistently. Led stakeholder meetings using dashboard insights, and ran knowledge-transfer sessions for clients and new hires.
Assistant System Engineer Trainee
Tata Consultancy Services (TCS)
Dec 2021 - Dec 2022
Built dashboards for project and ticket status; validated 100+ ticket records for accuracy and analyzed trends to improve response times.
Education
Bachelor of Engineering (Mechanical Engineering) - Yeshwantrao Chavan College of Engineering
2017 - 2021 · Afghanistan
Certifications
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Skills (19)
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