Sudeep Kumar
Manual QA Engineer
About
Detail-oriented Manual QA Engineer with 3.5+ years of experience in functional, regression, exploratory, and UAT testing across Healthcare SaaS (EHR/EMR, patient scheduling, insurance eligibility, HIPAA-compliant workflows), Insurance, and E-commerce domains. Proven track record in test planning, defect lifecycle management, cross-browser/cross-device testing, and API validation. Skilled in collaborating with cross-functional Agile teams to identify issues early, maintain quality gates, and deliver defect-free releases. Maintained a defect escape rate below 5% per sprint and achieved zero critical defect escapes across 6 consecutive production releases.
Skills & Expertise (46)
Work Experience
QA Engineer
Tech Sharks
Dec 2022 - Present
Designed, authored, and executed 500+ test cases covering functional, regression, smoke, sanity, integration, and exploratory testing across Insurance, Healthcare, and E-commerce SaaS products. Developed detailed Test Plans and Requirement Traceability Matrices (RTMs) by analysing BRDs, FRDs, and user stories — ensuring 100% requirements coverage across all active sprints. Managed full defect lifecycle in JIRA (log, triage, assign, retest, close) maintaining defect escape rate below 5% per sprint across all active projects. Executed manual API testing using Postman — validating REST endpoint status codes, request/response payloads, error handling, and business logic for internal, partner, and public APIs. Performed cross-browser and cross-device testing via BrowserStack across Chrome, Firefox, Safari, Edge, Android, and iOS — ensuring consistent UX across all major platforms. Conducted MySQL data validation queries to verify backend data integrity for insurance policy, donation transactions, and SaaS business workflows. Collaborated with Product Owners and Developers in sprint ceremonies (planning, grooming, review, retrospective) to clarify acceptance criteria and define 'definition of done'. Authored daily/weekly test execution summaries and defect status reports for project managers and stakeholders. Performed regression testing post-bug fix and post-deployment; achieved zero critical defect escapes across 6 consecutive production releases. Conducted usability and exploratory testing on new features — identifying edge cases missed in formal test cases and improving overall product quality. Supported UAT with business teams and end users — collecting feedback, logging observations, and preparing sign-off documentation.
Education
Bachelor of Science (B.Sc.) - Barkatullah University
- · Afghanistan
Certifications
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Availability Details
Visa Status
Citizen
Relocation
Not Open to Relocation
Skills (46)
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