About
Quality-focused Salesforce Tester with 3.8 years of experience in testing SFDC CRM applications. Adept in validation testing, defect management, and process optimization to ensure high-performing and reliable deployments. Proven ability to analyze requirements, design effective test strategies, and collaborate with cross-functional teams. Seeking a challenging role to leverage technical expertise and contribute to continuous improvement in software quality assurance.
Skills & Expertise (23)
Work Experience
Salesforce QA
Cognizant
Present - Present
Proficient in Salesforce Testing, with a strong focus on identifying and resolving unforeseen issues to ensure optimal system performance. Expert in analyzing Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs) to derive comprehensive test strategies. Skilled in designing, executing, and maintaining test cases and test scripts, ensuring thorough validation of system functionalities. Experienced in validation and regression testing, contributing to consistent software quality across releases. Well-versed in Salesforce configurations, including workflows, validation rules, and process builders. Proficient in testing Salesforce standard and custom objects, page layouts, and user profile access controls. Strong defect management capabilities, with hands-on experience using HP ALM, JIRA, and TestRail; actively involved in defect triage meetings. Extensive experience in analyzing CRM business processes, including Account Management and Case Management, within multi-tier environments. Hands-on experience with Salesforce Service Cloud and Health Cloud, enhancing domain expertise in customer service and healthcare solutions. Familiar with quality assurance methodologies, standards, and best practices across the software development lifecycle. Quick learner with excellent communication skills, known for being a meticulous and collaborative team player.
Education
Bachelor of Technology - Sreenidhi Institute of Science and Technology
2019 - 2022 · Afghanistan
Certifications
No certifications added yet
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Visa Status
Citizen
Relocation
Depends on Offer
Skills (23)
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