About
Certified Salesforce Administrator with hands-on experience in Salesforce configuration, workflow automation, user management, and report generation. Completed 86 badges and earned over 58,000 points on Trailhead with practical understanding of data security, Lightning App Builder, and Process Builder. Strong technical foundation with prior experience in IT support, electrical design, and web development. Seeking a Salesforce Admin or Junior Developer role to apply CRM automation and data management expertise in a dynamic environment.
Skills & Expertise (17)
Work Experience
Program Analyst – IT Department
Shoreline Healthcare Technologies
Jun 2025 - Sep 2025
Improved website performance and SEO optimization across 80+ static pages. Designed content structure and visual consistency aligned with corporate branding. Managed front-end code changes for email validation and accessibility improvements.
Career Break & Independent Learning
Self-Employed / Family Business Support
Jul 2022 - May 2025
Assisted in managing family responsibilities while supporting father’s professional commitments. Balanced part-time work (Zepto delivery and local service assistance) with professional upskilling through Salesforce Trailhead and Python automation learning. Prepared for competitive exams (Banking) while completing 86+ Salesforce Trailhead badges and certifications. Developed strong time management, accountability, and adaptability through self-driven learning.
ReactJS Developer Intern
10 Decoders Consultancy Pvt Ltd
Nov 2021 - Jun 2022
Contributed to UI components and web application design using ReactJS and Next.js. Supported AWS-hosted projects by integrating S3, DynamoDB, and Lambda functions. Debugged and optimized code for better load times and component reusability.
Process Associate (Non-Voice Process)
MMC Infotech Pvt Ltd
Aug 2020 - Sep 2021
Handled large data sets with high accuracy and attention to detail. Processed customer information efficiently while maintaining confidentiality. Developed workflow management and organizational discipline under tight deadlines.
Design Engineer
PDCS Projects India Pvt Ltd
Oct 2018 - May 2020
Designed electrical layouts, load calculations, and power distribution systems. Prepared CAD drawings for industrial and commercial electrical projects. Coordinated with project managers to ensure compliance with technical standards.
Electrical CAD Trainer
CADD Centre Training Services Pvt Ltd
Feb 2018 - Jul 2018
Trained students and professionals in AutoCAD Electrical software. Conducted workshops and guided learners in circuit and layout design practices.
Graduate Engineer Trainee (GET)
Consul Neowatt Power Solutions
Aug 2017 - Jan 2018
Assisted in testing UPS systems and power control panels. Supported product quality checks and maintained technical documentation.
Education
B.E. – Electrical and Electronics Engineering (EEE) - Dhanalakshmi Srinivasan College of Engineering and Technology
2013 - 2017 · Afghanistan
HSC (12th Standard) - RKM (Main) Hr. Sec. School
2012 - 2013 · Afghanistan
SSLC (10th Standard) - Venugopal Matriculation School
2010 - 2011 · Afghanistan
Certifications
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Skills (17)
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