suman sourav

Support Engineer

Bengaluru, India 2+ yrs exp 90 · Outstanding

About

B.Tech IT graduate passionate about building full-stack and AI-powered applications using React, Next.js, Node.js, and OpenAI APIs. Skilled in creating responsive UIs and scalable backend solutions.

Skills & Expertise (28)

JavaScript Intermediate

6.5/10

Years Exp

Rest API Intermediate

6.5/10

Years Exp

React.js Intermediate

6.5/10

Years Exp

Node.js Intermediate

6.0/10

Years Exp

GitHub Intermediate

6.0/10

Years Exp

Git Intermediate

6.0/10

Years Exp

Next.js Intermediate

6.0/10

Years Exp

CSS Intermediate

6.0/10

Years Exp

HTML Intermediate

6.0/10

Years Exp

Express.js Intermediate

5.5/10

Years Exp

SQL Intermediate

5.5/10

Years Exp

Python Intermediate

5.5/10

Years Exp

Postgresql Intermediate

5.5/10

Years Exp

Problem Solving Intermediate

5.0/10

Years Exp

Requirements Analysis Intermediate

5.0/10

Years Exp

Sla Intermediate

5.0/10

Years Exp

ServiceNow Intermediate

5.0/10

Years Exp

Jira Intermediate

5.0/10

Years Exp

OpenAI API integration Intermediate

5.0/10

Years Exp

MySql Intermediate

5.0/10

Years Exp

MongoDb Intermediate

5.0/10

Years Exp

Jenkins Intermediate

5.0/10

Years Exp

Docker Intermediate

5.0/10

Years Exp

AWS Intermediate

5.0/10

Years Exp

JWT Auth Intermediate

5.0/10

Years Exp

Tailwind CSS Intermediate

5.0/10

Years Exp

Typescript Intermediate

5.0/10

Years Exp

Responsive UI

Work Experience

Support Engineer

Accenture

Sep 2025 - Present

Optimized high-traffic REST APIs, reducing median response time by 22%. Support application operations by investigating issues, performing initial quality checks, and coordinating resolution within defined timelines and service levels. Work with ServiceNow, Excel, REST API-related workflows, and cross-functional teams to troubleshoot and support reliable service delivery.

Developer

ArtifyAI

Jun 2026 - Nov 2026

Developed a full-stack application that turns text prompts into AI-generated images, with frontend and backend integration. Worked on responsive UI and authentication workflows.

Developer

Breathe ESG

Jan 2026 - Apr 2026

Built a full-stack platform to ingest SAP, utility, and travel emissions data through CSV uploads. Implemented validation, suspicious-record flagging, audit logs, analytics APIs, and a dashboard; deployed on Render and Vercel.

Developer

rfpAI

Sep 2025 - Dec 2025

Integrated LLM APIs to extract structured procurement details—items, quantities, specifications, budgets, and terms—from natural-language RFPs. Developed REST APIs for RFP and vendor management, vendor assignment, and personalized email automation using Nodemailer and Gmail SMTP.

Developer

The Urvika

Jun 2025 - Sep 2025

Built a full-stack event booking platform using Next.js, Node.js, Express, and PostgreSQL. Developed REST APIs for bookings, gallery, and contact management; implemented JWT-based authentication. Performed functional testing and troubleshooting to validate application functionality and improve reliability.