About
IT professional with hands-on experience in incident operations, troubleshooting, and documentation at TCS. Proficient in ServiceNow, Jira, Excel, with foundational skills in Python, HTML, CSS, and SQL. Looking for a Technical or Entry-level Developer role to build practical coding experience and support technical operations.
Skills & Expertise (18)
Work Experience
Assistant System Engineer
Tata Consultancy Services (TCS)
07-2024 - Present
Handled incidents and requests using ServiceNow and Jira with proper triaging and communication. Created Excel reports and dashboards to support operational monitoring. Prepared reports, troubleshooting documents, and structured handover notes. Supported backend teams with clarifications and escalation handling.
Education
Bachelor Of Engineering - Electronics and Telecommunication - Jawaharlal Nehru National College Of Engineering
- · Afghanistan
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
