About
Results-driven analytics professional with 4+ years of cross-industry experience in data-intensive operations, compliance environments, and financial data processing. Certified in Business Analytics & Consulting (UpGrad, 2026) with hands-on proficiency in SQL, Python, Power BI, Tableau, and Advanced Excel. Experienced in KPI tracking, quality reporting, root cause analysis, HIPAA-compliant data operations, and translating raw data into actionable business insights. Seeking an entry-level Business Analyst or Data Analyst role to apply analytical skills in a high-performance environment.
Skills & Expertise (20)
Work Experience
Content Moderation
TaskUs
Nov 2023 - Present
Reviewed and moderated 200+ multi-channel content items daily, maintaining 98%+ accuracy against compliance, legal, and platform policy standards. Performed structured data tagging, classification, and annotation to support AI/ML model training workflows, directly contributing to improved content detection accuracy. Built and maintained recurring performance reports tracking 8+ KPIs (accuracy, SLA compliance, throughput, error rates), enabling data-driven decisions for operations leadership. Conducted systematic root cause analysis on recurring error patterns, delivering structured feedback that reduced repeat violations by ~15% over two quarters. Collaborated cross-functionally with QA, operations, and policy teams — communicating analytical findings and translating complex guidelines into operational playbooks.
Medical Billing Data Analyst
Teleperformance
Jan 2023 - Aug 2023
Processed and validated high-volume international medical billing records with 100% HIPAA compliance, developing strong data accuracy, privacy governance, and structured data-entry discipline. Identified and resolved billing discrepancies through systematic data reconciliation — applying root cause analysis to ensure financial records matched source documentation. Collaborated cross-functionally with billing, clinical, and finance teams to investigate data mismatches, demonstrating stakeholder communication and problem-solving skills in a regulated data environment. Maintained detailed audit trails and process logs, contributing to quality assurance workflows in a deadline-driven, compliance-heavy environment.
Junior Executive – Legal Data Operations
Assist Click Pvt. Ltd.
Oct 2021 - Oct 2022
Maintained and updated structured legal and client databases with high accuracy, ensuring 100% data consistency and timely delivery in a deadline-driven environment. Prepared and validated case-related records for US-based legal processes, performing data quality audits and contributing to process documentation and SOP development.
Education
PG Program — Business Analytics & Consulting - UpGrad Online
2025 - 2026 · Afghanistan
B.Com & Computer Applications - St. Aloysius College
- 2022 · Afghanistan
Certifications
Business Analytics & Consulting
UpGrad · 2026
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Skills (20)
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