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Sumit Kumar

Sumit Kumar

BPO Call Centre Executive

Darbhanga, Bihar 70 · Very Good

About

No bio added yet

Skills & Expertise (20)

Communication Advanced
8.1/10
1
Years Exp
Problem-solving Intermediate
7.4/10
1
Years Exp
GROUP BY Data Handling Interactive Dashboards Data Modelling DAX Power BI Aggregations Subqueries Data Cleaning Joins SQL Dashboards XLOOKUP VLOOKUP Pivot Tables Advanced Excel Data Interpretation Data Visualization

Work Experience

BPO Call Centre Executive

Green Call Technology

Jan 2024 - Jan 2025

Handled outbound calls to customers for sales / service-related communication. Maintained accurate customer records and call reports. Achieved targets through effective communication and persuasion skills. Resolved customer queries and ensured high customer satisfaction. Developed strong communication, problem-solving, and data handling skills.

Education

Graduation - L.N.M.U Darbhanga

- · Afghanistan

Class 12 - High School Darbhanga

- · Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 0/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 5/15
💰 Rate 0/5
🏆 Certs 0/5
✅ Verified 5/5
Total Score 70/100

Profile Overview

Member sinceApr 2026

Skills (20)

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Communication Problem-solving GROUP BY Data Handling Interactive Dashboards Data Modelling DAX Power BI Aggregations Subqueries +10 more

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