SURAJ SKP OFFICIAL

Operations Associate

Patna, Bihar 1+ yrs exp 80 · Excellent

About

Results-driven and highly meticulous Operations Associate specializing in database integrity, comprehensive data auditing, and CRM platform management. Proven expertise in identifying data anomalies, refining complex datasets, and establishing high standards of CRM hygiene. Adaptable and excels in remote-first environments, utilizing technical toolsets to streamline administrative workflows and ensure absolute data precision.

Skills & Expertise (12)

Data Cleansing Advanced

8.0/10

Years Exp

Advanced Microsoft Excel Advanced

8.0/10

Years Exp

VLOOKUP Advanced

8.0/10

Years Exp

Pivot Tables Advanced

8.0/10

Years Exp

Formulas Advanced

8.0/10

Years Exp

Google Sheets Advanced

8.0/10

Years Exp

Sanitization Advanced

7.5/10

Years Exp

Workflow Automation Advanced

7.5/10

Years Exp

HubSpot Intermediate

6.5/10

Years Exp

Zoho CRM Intermediate

6.5/10

Years Exp

Salesforce Intermediate

6.5/10

Years Exp

SLA Compliance Intermediate

6.5/10

Years Exp

Work Experience

Operations Associate

Independent

Jan 2025 - Present

Execute regular, comprehensive data audits on high-volume lead databases to maintain system health and reporting accuracy. Inoculate CRM systems against bad data by building standardized filtering, formatting, and formatting validation workflows. Identify, isolate, and correct operational redundancies, optimizing data-entry speed and minimizing downstream reporting issues. Collaborate efficiently across remote frameworks, consistently delivering verified operational outputs ahead of project timelines.