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surbhi singhal

surbhi singhal

Software QA Engineer | AI Quality Specialist

Bangalore, India 11+ yrs exp 90 ยท Outstanding

About

Results-oriented QA professional with total 11 years of experience mobile app testing (android and iOS), Web app, in Conversational AI, Voice AI, and enterprise-scale product delivery. A hybrid leader who bridges the gap between technical engineering and management, I specialize in architecting automation frameworks, validating complex AI agents, and leading cross-functional teams through the full Agile product lifecycle. By blending deep technical QA expertise with hands-on Scrum Master and Project Management leadership, I consistently improve release predictability, drive automation maturity, and ensure product excellence across global, cross-functional environments.

Skills & Expertise (26)

Conversational AI Advanced
8.5/10
4
Years Exp
Prompt Injection Advanced
8.0/10
3
Years Exp
Python Advanced
8.0/10
6
Years Exp
Robot Framework Advanced
8.0/10
5
Years Exp
Pytest Advanced
8.0/10
5
Years Exp
Jenkins Advanced
8.0/10
5
Years Exp
Jira Advanced
8.0/10
6
Years Exp
Stt Advanced
8.0/10
4
Years Exp
API Automation Advanced
8.0/10
5
Years Exp
Cross-functional Team Leadership Advanced
8.0/10
6
Years Exp
SQL Advanced
8.0/10
6
Years Exp
stakeholder communication Advanced
8.0/10
6
Years Exp
Agile Advanced
8.0/10
6
Years Exp
Scrum methodology Advanced
8.0/10
6
Years Exp
MongoDb Advanced
7.5/10
5
Years Exp
TestRail Advanced
7.5/10
5
Years Exp
Postgresql Advanced
7.5/10
5
Years Exp
iOS Testing Advanced
7.5/10
5
Years Exp
Cursor Advanced
7.5/10
3
Years Exp
Codex Advanced
7.5/10
3
Years Exp
Risk Mitigation Advanced
7.5/10
5
Years Exp
Release Management Advanced
7.5/10
5
Years Exp
Backlog Refinement Advanced
7.0/10
5
Years Exp
Pos Android Web App

Work Experience

QA Engineer

Cisco Systems India Pvt. Ltd.

Jan 2021 - Present

Lead technical quality strategist and Agile delivery lead responsible for driving end-to-end release excellence for enterprise-scale AI and collaboration ecosystems. I oversee the full product lifecycle from quality planning and automation architecture to Scrum execution and cross-functional stakeholder management, ensuring high-impact delivery for global education and AI initiatives.

QA Lead

Involvio

Dec 2017 - Jun 2021

Led QA initiatives for Webex Classrooms and student engagement platforms, overseeing end-to-end testing lifecycles and facilitating team collaboration to streamline release stability for SaaS products.

QA Lead

SalesVu Technology

Aug 2015 - Dec 2017

Led end-to-end testing of complex POS, payment, and kiosk applications, focusing on user experience, system reliability, and cross-platform integration for business management software.

Education

Bachelor of Technology, Computer Science and Technology - College of Engineering Roorkee

- ยท Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

๐Ÿ“ท Photo 10/10
๐Ÿ“„ Resume 10/10
๐Ÿ’ผ Job Title 10/10
โœ๏ธ Bio 10/10
๐Ÿ› ๏ธ Skills 20/20
๐ŸŽ“ Education 10/10
โฑ๏ธ Experience 15/15
๐Ÿ’ฐ Rate 0/5
๐Ÿ† Certs 0/5
โœ… Verified 5/5
Total Score 90/100

Profile Overview

Member sinceSep 2026

Availability Details

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Relocation

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