About
Data Analyst and Technical Support professional with 3+ years of experience in data analysis, reporting, and technical operations. Skilled in Advanced Excel, SQL, Power BI, Tableau, and data visualization. Experience supporting international clients across the US, UK, and Middle East. Proven ability to transform raw data into actionable insights and build dashboards that improve reporting efficiency and decision-making.
Skills & Expertise (13)
Work Experience
Technical Analyst
Schneider Electric
Oct 2024 - Present
Develop and maintain Power BI dashboards for business reporting and decision support. Perform data validation and analysis using Advanced Excel and SQL. Create automated reports and data models to reduce manual reporting effort. Collaborate with stakeholders to convert business requirements into actionable insights.
Technical Analyst
Pole To Win
May 2023 - Sep 2024
Built Excel and Power BI data models reducing data redundancy by 25%. Converted traditional reports into Power BI dashboards improving efficiency by 15%. Conducted data validation improving analysis accuracy by 18%. Maintained large datasets and reporting databases.
Quality Trainee
Genus Power Infrastructure Ltd
Mar 2020 - Jun 2020
Performed product quality inspection and maintained compliance documentation.
Technical Support Engineer
NCR Eduservices Pvt Ltd
Apr 2022 - Dec 2022
Provided technical support to international clients across the UK, USA and Middle East. Troubleshot system, connectivity, and software issues. Maintained client databases and technical documentation.
Education
B.Tech – Electronics & Communication Engineering - Girijananda Choudhury Institute of Management & Technology
- 2019 · Afghanistan
