About
Results-driven QA Engineer with 4+ years of experience in Manual Testing, API Testing, Database Testing, and ETL Testing across Banking, Payments, Telecom, and E-commerce domains. Proven track record of identifying critical defects pre-production and improving testing efficiency in Agile/Scrum environments. Proficient in Postman, RESTful API validation, SQL, JIRA, HP ALM, and Hands-on exposure to Salesforce CRM testing, including workflow validation, record verification, business process testing, and data integrity check. Currently building test automation expertise using playwright with Typescript. Strong Business domain knowledge in LOS, LMS, Mutual Funds, and Credit Risk (MRM).
Skills & Expertise (36)
Work Experience
Software Test Engineer (QA Engineer)
Vodafone Intelligence Solutions
Mar 2021 - Apr 2025
Designed and executed 200+ test cases from BRD and FRS documents covering payment processing, approval workflows, and Salesforce CRM modules. Performed end-to-end Functional, Integration, and Regression Testing for payment lifecycle workflows, achieving zero critical defect escapes in final 4 sprint releases. Conducted API Testing using Postman for 50+ RESTful endpoints (GET, POST, PUT, DELETE) including JSON schema validation and authentication testing. Validated financial transaction data using complex SQL queries (multi-table joins, subqueries, aggregate functions) ensuring 100% data reconciliation across systems. Hands on Exposure CRM Testing covering lead management, account workflows, opportunity lifecycle, validation rules, and approval processes. Logged, tracked, and managed 100+ defects in JIRA; coordinated triage with developers and BAs, reducing average resolution time by 25%. Participated in daily Scrum stand-ups, sprint planning, and retrospectives; delivered test summary reports for each sprint release.
Education
Bachelor of Engineering (B.E.) – Electronics & Telecomm - University of Mumbai
2015 - 2019 · India
Diploma in Engineering – Electronics & Telecomm - Maharashtra State Board of Technical Education (MSBTE)
2010 - 2015 · India
Certifications
six sigma green belt & generative AI
IIPCL(USA) · 2025
Six Sigma Green Belt Certification – Certified in Six Sigma Green Belt methodology with knowledge of process improvement, quality management, defect reduction, root cause analysis, and data-driven decision-making. Trained in the DMAIC (Define, Measure, Analyze, Improve, Control) framework, statistical analysis, process mapping, risk assessment, and continuous improvement techniques to enhance operational efficiency and product quality.
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Skills (36)
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