swapna

Senior Software Engineer

Hyderabad $10/hr Remote Hourly 12+ yrs exp 95 · Outstanding

About

Results-driven professional with 7 years of experience, including 4 years in manual and automation testing and 3 years in administration, seeking a challenging position in a dynamic organization. Aiming to leverage expertise in software testing, quality assurance, and process improvement along with strong organizational and administrative skills to contribute to business efficiency and product quality. Committed to delivering high-quality results, continuous learning, and adding value through both technical and operational excellence.

Skills & Expertise (40)

Regression Testing Advanced

8.0/10

Years Exp

Manual Testing Advanced

8.0/10

Years Exp

Functional Testing Advanced

8.0/10

Years Exp

Test Execution Advanced

8.0/10

Years Exp

Test Planning Advanced

8.0/10

Years Exp

SQL Advanced

8.0/10

Years Exp

Selenium Advanced

7.5/10

Years Exp

Jira Advanced

7.0/10

Years Exp

Accessibility Testing Usability Testing UAT Regression Testing API Testing (Postman, Swagger) sanity testing UAT Compatibility Testing Cross Browser Testing Manual/Functional Testing Time management Exploratory Testing Data Validation Team coordination Web testing Mobile Application Testing Test Summary Reports smoke testing System Integration Testing CRM Application Testing Test metrics Traceability Matrix Test Strategies Test Scenarios Test Preparation Test Analysis Windows Core Java Postman TestRail Testlink API Webservices

Work Experience

Senior QA Engineer

Info Services Digitech India Pvt Ltd

Jan 2025 - Dec 2025

Designed and implemented test cases for order management and customer lifecycle workflows including on boarding, service activation, billing, and cancellations. Performed end-to-end functional and integration testing for CRM-based enterprise applications. Conducted API testing using Postman, validating request/response, error handling, and system integration. Validated data integrity across systems using SQL queries and backend validation techniques. Performed regression and smoke testing during releases ensuring zero defect leakage. Worked closely with developers and business teams in Agile sprints for requirement validation and test coverage.

Senior Test Engineer

Best Design Infotech

May 2019 - Dec 2024

Collaborated with cross-functional development team members to analyze potential system solutions. Tested troubleshooting methods, Plan, design, execute and report software tests. Review business / software requirements and provide inputs. Coordination and leadership skills. Participating proactively in sprint planning sessions, daily stand-up meetings, story grooming sessions, team retrospectives, suggesting and implementing improvements. Ensuring appropriate testing tasks are scheduled during release and iteration planning. Actively collaborating with developers and business stakeholders to clarify requirements, especially in terms of testability, consistency and completeness. Creating and executing regression tests, smoke suits on different OS and different Browsers. Keeping track of burn-up and burn-down charts. Writing and executing automated checks and reporting back to the team. Reporting defects and working with the team members to resolve them. Collaborate within the team, working in pairs with programmers/developers and other team members. Updating tickets in JIRA and tracking bugs. Responding to changes quickly and including changes, adding changes or improving test cases. Evaluating and reporting test results, test progress and product quality.

Administrator and Tester

Best Design Infotech

May 2019 - Dec 2024

Managed day-to-day administrative operations to ensure smooth office functioning. Coordinated office activities, meetings, and schedules for management and team members. Handled documentation, filing systems, and record maintenance (both physical and digital). Managed vendor communication, procurement of office supplies, and inventory control. Prepared reports, presentations, and MIS data for management review. Maintained employee records, attendance, and leave management systems. Ensured compliance with company policies and administrative procedures. Supported HR functions such as onboarding, employee engagement, and communication. Resolved administrative issues efficiently to maintain workflow continuity. Conducted training sessions for new hires and existing employees on process and soft skills. Designed and developed training materials, manuals, and presentations. Identified training needs through assessments and employee feedback. Monitored trainee performance and provided constructive feedback. Coordinated training schedules, logistics, and resource allocation. Evaluated training effectiveness and implemented improvements. Maintained training records, attendance, and progress reports. Facilitated workshops, on boarding programs, and knowledge transfer sessions.