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L1 Security Operations Analyst

Bengaluru, Karnataka 2+ yrs exp 84 ยท Excellent

About

Security Operations Analyst with 2+ years of experience specializing in Identity and Access Management (IAM), Privileged Access Management (PAM), user provisioning, access governance, and security incident resolution. Proficient in CyberArk, Active Directory, LDAP, ADP1/ARS, and PuTTY with strong expertise in Role-Based Access Control (RBAC), authentication, authorization, and access management across Windows and Unix/Linux environments. Experienced in handling IAM operations, privileged account administration, audit and compliance support, access reviews, and incident management within SLA-driven 24x7 support environments. Adept at troubleshooting access-related issues, ensuring adherence to security policies, and collaborating with cross-functional teams to maintain secure and efficient identity management processes. Strong analytical, problem-solving, communication, and documentation skills with a proactive approach to operational excellence and information security.

Skills & Expertise (56)

Azure Active Directory Advanced
8.0/10
2
Years Exp
User Access Management Intermediate
7.5/10
2
Years Exp
CyberArk PAM Intermediate
7.5/10
2
Years Exp
Privileged Access Management Intermediate
7.5/10
2
Years Exp
Identity and Access Management Intermediate
7.5/10
2
Years Exp
User provisioning Intermediate
7.5/10
2
Years Exp
Cross-Functional Collaboration Intermediate
7.0/10
2
Years Exp
Written Communication Intermediate
7.0/10
2
Years Exp
Verbal Communication Intermediate
7.0/10
2
Years Exp
Customer Service Intermediate
7.0/10
2
Years Exp
Analytical Thinking Intermediate
7.0/10
2
Years Exp
Stakeholder Management Intermediate
7.0/10
2
Years Exp
Problem Solving Intermediate
7.0/10
2
Years Exp
Microsoft Azure Intermediate
7.0/10
2
Years Exp
Linux Servers Intermediate
7.0/10
2
Years Exp
UNIX Intermediate
7.0/10
2
Years Exp
Linux OS Intermediate
7.0/10
2
Years Exp
Windows Intermediate
7.0/10
2
Years Exp
ServiceNow Intermediate
7.0/10
2
Years Exp
Incident Management Intermediate
7.0/10
2
Years Exp
Security monitoring Intermediate
7.0/10
2
Years Exp
Authentication Intermediate
7.0/10
2
Years Exp
Authorization Intermediate
7.0/10
2
Years Exp
Role-based access control Intermediate
7.0/10
2
Years Exp
Password Management Intermediate
7.0/10
2
Years Exp
LDAP Intermediate
7.0/10
2
Years Exp
Security Operations Intermediate
7.0/10
2
Years Exp
Cloud Security Fundamentals Intermediate
6.5/10
2
Years Exp
Threat identification Intermediate
6.5/10
2
Years Exp
Service Request Management Intermediate
6.5/10
2
Years Exp
Incident Response Lifecycle Intermediate
6.5/10
2
Years Exp
MFA Intermediate
6.5/10
2
Years Exp
ITIL Processes Intermediate
6.5/10
2
Years Exp
Password Reset Intermediate
6.5/10
2
Years Exp
SLA Management Intermediate
6.5/10
2
Years Exp
SOC 2 Intermediate
6.5/10
2
Years Exp
Security Documentation Intermediate
6.5/10
2
Years Exp
access reviews Intermediate
6.5/10
2
Years Exp
MongoDb Intermediate
6.5/10
2
Years Exp
SQL Intermediate
6.5/10
2
Years Exp
Security and Compliance Intermediate
6.5/10
2
Years Exp
Risk Assessment Intermediate
6.5/10
2
Years Exp
Priority Management Intermediate
6.5/10
2
Years Exp
AWS Fundamentals Intermediate
6.5/10
2
Years Exp
Account Management Intermediate
6.5/10
2
Years Exp
Putty Intermediate
6.5/10
2
Years Exp
SSH Intermediate
6.5/10
2
Years Exp
ticket management Intermediate
6.5/10
2
Years Exp
Security Log Analysis Intermediate
6.5/10
2
Years Exp
Incident Classification Intermediate
6.5/10
2
Years Exp
Incident escalation Intermediate
6.5/10
2
Years Exp
Reporting Intermediate
6.5/10
2
Years Exp
Documentation Intermediate
6.5/10
2
Years Exp
Knowledge Base Management Intermediate
6.5/10
2
Years Exp
Root Cause Analysis Intermediate
6.5/10
2
Years Exp
escalation management Intermediate
6.5/10
2
Years Exp

Work Experience

Analyst III โ€“ Security Operations Analyst

DXC Technology

Jan 2022 - Jan 2024

Managed privileged account access for users and administrators using CyberArk Privileged Access Management (PAM). Performed user provisioning, modification, de-provisioning, password resets, and account unlock activities across enterprise systems. Administered user identities and access permissions using Active Directory (AD), LDAP, and ADP1/ARS tools. Supported Role-Based Access Control (RBAC) by granting appropriate access privileges based on business and compliance requirements. Handled IAM-related service requests, incidents, and escalations within defined SLA timelines. Troubleshot authentication, authorization, login, and access-related issues across Unix/Linux environments. Utilized PuTTY for secure remote server access, operational support, and troubleshooting activities. Coordinated with application owners, infrastructure teams, and security teams to validate and approve access requests. Conducted periodic access reviews, entitlement validation, and access recertification activities to ensure compliance and security. Supported employee onboarding and offboarding processes by provisioning and revoking system/application access. Maintained audit-ready documentation for access changes, approvals, incidents, and operational activities. Assisted compliance and audit teams by providing access control evidence and supporting security review activities. Ensured adherence to organizational security policies, IAM standards, and regulatory compliance requirements. Worked in a 24x7 operational support environment handling access management requests and security incidents. Monitored and maintained secure access to critical enterprise applications, systems, and privileged accounts. Demonstrated strong analytical, troubleshooting, communication, and incident resolution skills within IAM operations. Demonstrated strong communication and teamwork skills, working effectively with technical and non-technical stakeholders to drive security solutions and mitigate threats. Provide knowledge transfer (KT), mentorship, and technical guidance to junior analysts and team members. Experience working with ServiceNow for incident, request, and access management tracking. Knowledge of least privilege principles and segregation of duties (SoD) controls. Familiarity with access governance, identity lifecycle management, and compliance frameworks. Supported multi-platform access management across Unix/Linux, and enterprise applications. Collaborated with cross-functional teams to improve IAM operational efficiency and security compliance. Participated in process improvement initiatives to streamline access management workflows and reduce resolution time.

Education

MSc (Data Science) - Reva University

2024 - 2026 ยท Afghanistan

BSc (Cloud Computing) - Reva University

2019 - 2022 ยท Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

๐Ÿ“ท Photo 10/10
๐Ÿ“„ Resume 10/10
๐Ÿ’ผ Job Title 10/10
โœ๏ธ Bio 10/10
๐Ÿ› ๏ธ Skills 20/20
๐ŸŽ“ Education 10/10
โฑ๏ธ Experience 9/15
๐Ÿ’ฐ Rate 0/5
๐Ÿ† Certs 0/5
โœ… Verified 5/5
Total Score 84/100

Profile Overview

Member sinceOct 2026