About
Network Engineer with 1.6 years of hands-on experience in IT infrastructure support, LAN/WAN troubleshooting, and system administration. Certified in CompTIA A+ and Network+, with a proven track record of managing Active Directory and Office 365 environments for enterprise-level clients like Cognizant. Committed to delivering high-quality technical support and maintaining exceptional SLA compliance while pursuing an M.C.A.
Skills & Expertise (17)
Work Experience
Network Engineer
VDA Infosolution (Client: Cognizant)
Present - Present
Managed and maintained LAN/WAN infrastructure, ensuring high network availability and seamless connectivity for enterprise users. Coordinated the deployment and configuration of wired and wireless networking devices across multiple office locations. Administered Active Directory tasks, including managing user access permissions and implementing Group Policy settings to enhance organizational security. Led Office 365 installation and configuration projects, providing expert troubleshooting for platform features and email connectivity. Resolved complex technical issues through enterprise ticketing tools while consistently meeting or exceeding established SLAs. Provided top-tier customer service at the Help Desk/Service Desk, acting as a primary point of contact for technical escalations.
Education
M.C.A - Amitv University
- 2025 · Afghanistan
B.C.A (Sci) - Dr. D.Y. Patil College
- 2022 · Afghanistan
H.S.C - Shri Mhalsakant Vidyalaya & Jr College
- 2019 · Afghanistan
S.S.C - Hindustan Antibiotics School
- 2017 · Afghanistan
Certifications
CompTIA A+
IANT · 2023
CompTIA Network+
IANT · 2023