About
Data analyst with 4+ years of experience in CRM operations, data management and MIS reporting. Builds Power BI dashboards and analyses sales data using DAX, Power Query and advanced Excel. Maintained 99%+ data accuracy in record management and validation. Completed the Certified Data Analyst (CDA) program and built an end-to-end worldwide sales dashboard. Seeking a Data Analyst or MIS Executive role.
Skills & Expertise (23)
Work Experience
CRM Executive
Veolia
Oct 2025 - Jan 2026
Maintained accurate customer databases to support operational and MIS reporting, using MS Excel and CRM tools for tracking and analysis. Handled customer queries and escalations, coordinating with internal teams to ensure timely resolution and high satisfaction.
Patient Care Executive
HCAH
Mar 2025 - Oct 2025
Maintained and updated records and databases, validating documentation with high accuracy and audit-ready organisation. Ensured workflow continuity and error-free reporting while working independently under time-sensitive conditions.
Data Entry Executive
I Serve Systems
Dec 2023 - Feb 2025
Entered, verified and updated records with 99%+ accuracy across company databases and internal systems. Validated and processed data in MS Excel to support daily reporting and business functions.
Customer Service Executive
Tech Mahindra
Apr 2023 - Oct 2023
Handled high-volume inbound and outbound calls, resolving account and service queries in line with compliance policy.
Data Management Executive
Hindustan Petroleum Corporation (HPCL)
Oct 2020 - Feb 2023
Managed inventory, distribution documentation and regulatory compliance records; coordinated with vendors and logistics teams to improve documentation accuracy.
Education
B.Sc in Chemistry - Hemchandracharya North Gujarat University
- 2023 · Afghanistan
Certifications
Certified Data Analyst (CDA)
DataMites · 2026
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Skills (23)
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