About
Results-driven Data Analyst with 2+ years of experience in CRM analytics, data visualization, and process optimization. Proven ability to transform complex datasets into actionable insights using SQL, Tableau, and Power BI. Strong in stakeholder communication, agile collaboration, and driving data-backed business decisions.
Skills & Expertise (17)
Work Experience
Data Analyst
Salasar Techno Engineering Limited
Feb 2025 - Present
Monitoring all systems: RMS, IMS, PMS, and FMS. Oversee the collection and billing for all projects. Track Purchase Orders (POs) and Invoices for all projects. Identifying which are open and which are closed. For all open items, monitoring how much is pending, how long it has been delayed, and the reasons for the delay. Weekly progress of RMS, IMS, PMS, FMS, Collection report goes to Management. Daily progress report of Projects goes to Management, HODs and Project Managers. Weekly reports to management for Recruitments, Exit Interviews, Full and Final Settlement. Debtor Tracking, if anything is going beyond the timeline reports goes to Management. Live dashboard of RMS, IMS, PMS, FMS, Collection Report, DPR, Recruitment, Exit Interviews and Debtor Tracking for the management and other senior people. Fund request sheet and dashboard for management so that they are well aware about the fund requirements.
CRM Business Analyst
iEnergizer
Sep 2023 - Aug 2024
Assisted customers with product and service-related issues in a high-volume environment. Resolved queries efficiently, ensuring a high level of customer satisfaction. Maintained detailed records and call logs for future reference.
Education
Bachelor of Pharmacy - JBIT College of Pharmacy
- 2023 · Afghanistan
Certifications
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Skills (17)
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