About
Software engineer building reliable full-stack, cloud-native, and AI-enabled systems
Skills & Expertise (69)
Work Experience
Jr Software Engineer
Cognizant
Jul 2025 - Aug 2026
Resolved incidents and fulfilled requests for Macyโs financial applications, totaling 100+ incidents and approximately 50 work requests, by troubleshooting production issues and managing work through ServiceNow while meeting SLA targets on nearly all assigned work. Supported application health and financial-processing checks by monitoring batch jobs, financial data flows, transactions, and alerts, and performing validation, reconciliation, post-release checks, log analysis, troubleshooting, and root-cause analysis. Investigated recurring incidents through problem management and coordinated escalations, changes, releases, and permanent fixes with development and cross-functional teams. Authored incident, code-review, and analysis documentation; used Claude Code and Codex, with human review, for selected investigations and small utilities.
Intern
Cognizant
Mar 2025 - Jun 2025
Helped deliver a team full-stack application by translating assigned requirements into implementation tasks and applying structured C#/.NET training with Angular, REST APIs, SQL, and Git.
Education
B.Tech, Computer Science and Engineering - SRM University, Andhra Pradesh
2021 - 2025 ยท Afghanistan
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Skills (69)
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