About
Data Analyst with 3+ years of experience delivering actionable insights through data exploration, visualization, and automation. Proficient in SQL, Python, Power BI, Tableau, and Google Analytics with a strong understanding of data storytelling and stakeholder collaboration. Adept at building dashboards, cleaning and validating data, and improving data quality to support strategic decisions across business and content domains.
Skills & Expertise (19)
Work Experience
Data Analyst
ServiceNow (Payroll- Magnit Global Private Limited)
Jul 2022 - Oct 2025
Developed over 30 interactive dashboards in Power BI, Tableau, and Google Data Studio, improving visibility and decision-making across departments. Designed and implemented ETL pipelines to extract and transform structured/unstructured data from multiple sources, including Snowflake and flat files. Conducted ad hoc data analysis to answer urgent business questions and provide insights for marketing, sales, and content operations. Automated KPI dashboards and performance reports using Python and Power BI, reducing reporting time by 50%. Applied A/B testing techniques and statistical methods to analyze user behavior and optimize content strategies. Diagnosed and fixed data discrepancies and content tagging issues, improving reporting accuracy by 30%. Conducted root-cause investigations using SQL queries to identify patterns in customer support trends and escalations. Communicated insights and presented reports to stakeholders, enabling data-driven decisions across content and product teams.
Education
B.Tech in Computer Science - Holy Mary Institute of Technology
2014 - 2019 · Afghanistan
Certifications
Foundations: Data, Data, Everywhere
· 2024
Functions in Microsoft Excel
· 2024
edX Verified Certificate for Enabling Technologies for Data Science and Analytics
edX · 2020
Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007
· 2017
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Citizen
Relocation
Open to Relocation
