About
Data Analyst skilled in SQL, Python, Power BI, Tableau, and Excel, with a strong background in operations and reporting. Expertise in data transformation, interactive dashboard development, and advanced data visualization. Passionate about leveraging clean data storytelling to uncover business insights and drive strategic, data-driven decisions.
Skills & Expertise (15)
Work Experience
AV and IT Support Engineer
Puthur Infotech (Client: ANZ)
Nov 2025 - Present
Performed end-to-end employee attrition analysis by cleaning HR data, creating dashboards, and delivering actionable business insights for workforce planning. Managed enterprise IT and AV asset databases, ensuring accurate lifecycle tracking and data integrity. Created operational reports to monitor system performance and support resource planning. Collaborated with technical teams to resolve the infrastructure issues, documenting solutions that improved response efficiency. Monitored and analyzed service delivery metrics and improvement in IT operational efficiency and reliability.
IT Support Engineer & Operations Specialist
SII Group India
Jul 2024 - Oct 2025
Analysed service desk ticket data to monitor SLA compliance and support performance. Identified incident trends and recommended process improvements that increased operational efficiency. Supported audit and compliance activities by performing data validation, log analysis, and documentation management, and streamlined reporting processes. Collaborated with stakeholders to implement operational improvements and streamline processes.
Education
Bachelor of Arts in English - Yadava College
2017 - 2020 · India
Certifications
Fellowship in NextGen Data Analytics With AI
Crio.Do · 2026
Deloitte Australia Data Analytics Job Simulation
Forage · 2026
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Citizen
Relocation
Open to Relocation
Skills (15)
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