neha tripathi
Analyst Tester
About
Analyst Tester with 6+ years of experience testing customer-facing airline, wealth management and staffing applications for major UK and global clients. Hands-on across functional, system, UI, UAT, regression, API, performance and security testing in Agile teams. Strong in SQL for backend validation, load testing with JMeter, and defect management through the full Bug Life Cycle, with a solid grounding in SDLC and STLC.
Skills & Expertise (25)
Work Experience
Analyst Tester
FNZ Technology (India) Pvt. Ltd.
Nov 2022 - Jan 2026
Analyst Tester on Wealth Management platforms for three key projects serving major UK banking and investment management clients (Aviva, James Hay), covering end-to-end retirement, pension and investment account products. Led analysis and testing efforts across System Testing, User Acceptance Testing, Non-Functional Testing, Smoke Testing and Regression Testing for complete customer journeys, from account opening through to transaction and reporting flows. Analysed user stories, feature specifications and solution designs, documented discrepancies and non-compliance issues, and ensured adherence to internal quality standards and client regulatory requirements. Conducted Root Cause Analysis on recurring defects and fed findings back into the QA process, improving product quality and reducing repeat issues. Delivered a critical release for a complex, high-stakes project with zero critical post-release defects, validating data integrity against the database using SQL and tracking execution in JIRA X-ray and Microsoft Azure. AI-Assisted Testing: Used Claude and Copilot to speed up QA delivery — expanding test scenarios and negative/edge cases from user stories, drafting test data, refining SQL validation queries and summarising defect patterns for RCA — with every generated case reviewed and adapted before execution to keep coverage accurate and compliant.
Quality Assurance Engineer
Coforge
Jul 2019 - Nov 2022
Quality Assurance Engineer on the British Airways account, testing the Touchpoint application, alongside delivery for Fujifilm and Adecco (staffing domain). Owned functional, system, UI, UAT, regression, browser-compatibility and black-box testing, authoring and executing test cases and test sets from user stories and acceptance criteria in JIRA X-ray. Validated REST APIs using Postman, Swagger UI and Insomnia, covering request and response schemas, status codes, error handling and negative scenarios, and reconciled results against backend records using SQL. Performed cross-device and cross-browser testing on BrowserStack across 8+ device and browser combinations to ensure a consistent end-user experience. Developed and executed JMeter load and performance test scripts to confirm API and server response times met agreed standards, analysed bottlenecks and presented detailed findings to department heads and client stakeholders. Carried out misuse-case and security testing with BURP Suite to surface input-validation and session-handling weaknesses before release. Managed defects end to end through the Bug Life Cycle in JIRA — logging, triage, re-testing and closure — and drove Root Cause Analysis with developers and business analysts. Interacted directly with client teams to clarify user stories, load and device testing requirements, and reported test coverage, progress and risks.
Education
Master of Computer Application (MCA) - Panipat Institute of Engineering and Technology
2017 - 2019 · Afghanistan
Bachelors of Computer Application (BCA) - Shri Balwant Institute of Technology
2014 - 2017 · Afghanistan
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Skills (25)
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