V. Udaykumar Reddy
Manual, API & Database QA Engineer
About
Detail-oriented Software Test Engineer with 2.7 years of experience in Manual, API, and Database Testing. Strong understanding of SDLC, STLC, and defect lifecycle. Seeking a challenging role in a dynamic organization to deliver high-quality software solutions and enhance testing expertise.
Skills & Expertise (54)
Work Experience
Intern
Qualax Consulting Services, Inc.
May 2026 - Present
Assisting in manual testing of web applications by executing test cases. Performing basic API testing using Postman and validated responses. Verified data accuracy using SQL queries. Reported and tracked defects while supporting regression and functional testing.
Customer Support Associate
Bright Money
Oct 2024 - Apr 2025
Assisted customers with financial product-related queries and issue resolution. Delivered high-quality support ensuring customer satisfaction and retention. Handled sensitive customer data with confidentiality and accuracy. Improved customer experience by identifying recurring issues and suggesting improvements.
Software Test Engineer
Hudl India Pvt Ltd
Nov 2023 - Mar 2024
Analyzed basketball match videos and performed event tagging. Tagged actions such as passes, shots, fouls, rebounds, turnovers. Ensured data accuracy and consistency in tagging. Validated tagged data before final submission. Identified and corrected tagging errors. Performed Manual Testing on sports analytics applications. Conducted API Testing using Postman (GET, POST). Performed Database Testing using SQL queries. Executed functional and regression testing. Logged defects in JIRA and tracked to closure. Participated in Agile ceremonies.
Customer Support Associate
Teleperformance Global Pvt Ltd
Nov 2022 - Oct 2023
Provided customer support via calls/chat/email, resolving customer queries efficiently. Handled customer issues related to services and ensured high customer satisfaction. Maintained accurate records of customer interactions and escalated complex issues when required. Developed strong communication, problem-solving, and troubleshooting skills.
Software Test Engineer
Publicis Sapient
Feb 2022 - Sep 2022
Performed manual testing for web applications ensuring high-quality deliverables. Involved in all phases of SDLC and STLC, including requirement analysis, test planning, execution, and reporting. Designed and executed test cases and test scenarios based on business requirements. Identified, reported, and tracked defects using JIRA, ensuring timely closure. Conducted functional, regression, smoke, and sanity testing. Collaborated with developers and business analysts to clarify requirements and resolve defects.
Education
Bachelor of Engineering in Computer Science - Gates Institute Of Technology
2017 - 2021 · Afghanistan
Certifications
No certifications added yet
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Skills (54)
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