About
A motivated IT graduate seeking an opportunity to apply technical knowledge, analytical skills, and a strong learning mindset to contribute effectively to organizational success.
Skills & Expertise (8)
Work Experience
Consultant Trainer
Experis IT Private Limited (Client: HCLTech)
Feb 2025 - Apr 2025
Delivered training on IT Service Management (ITSM) with emphasis on governance and process compliance. Conducted workshops on incident, change, and problem management aligned with ITIL best practices. Mentored students on policy adherence, process documentation, and service governance principles. Gained practical exposure to IT compliance requirements through hands-on case studies and structured learning.
Claim Analyst – AR Department
Infinx Healthcare Services Pvt Ltd
Aug 2024 - Feb 2025
Handled claim validation, denial management, and audit review with focus on compliance accuracy. Ensured adherence to payer policies and maintained structured documentation for reporting. Coordinated with stakeholders to track claim progress and support process improvement. Prepared MIS reports, contributing to risk identification and operational transparency.
Education
B.Tech Information Technology - Sethu Institute of Technology
2020 - 2024 · Afghanistan
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Relocation
Open to Relocation
