About
Aspiring Data Analyst with hands-on experience in SQL, Python, Excel, and Power BI, specializing in Exploratory Data Analysis (EDA), data visualization, and dashboard reporting. Skilled in writing SQL queries, cleaning datasets, and delivering stakeholder-ready business insights.
Skills & Expertise (24)
Work Experience
Customer Service Associate
TTEC
Oct 2023 - Apr 2025
Tracked and analyzed customer service KPIs using Excel and generated performance reports to support quality and SLA compliance. Collaborated with teams and mentored 10+ new members while resolving process issues and improving operational accuracy.
Education
B.Tech in Electronics and Communication Engineering - Global Engineering and Management College
2019 - 2023 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (24)
Click a skill to find developers with the same skill