About
Detail-oriented QA Engineer with 4+ years hands-on Manual QA experience, specializing in mobile app testing (IOS & Android), functional and regression testing, and clear defect reporting. Experienced in JIRA, test case authoring, and LLM-powered chatbot validation to ensure high-quality releases in Agile environments.
Skills & Expertise (15)
Work Experience
QA Engineer
Western Union
Nov 2021 - Present
Designed and executed test scenarios for chatbot functional flows, including transactions, FAQs, and customer support. Performed cross-browser and cross-platform testing to ensure compatibility on various devices and environments. Participated in Agile sprint activities and tracked defects using JIRA for timely resolution and quality assurance.
QA Engineer/Business Analyst
Truist
Aug 2023 - Mar 2025
Validated custom chatbot creation and training flows in an Al-integrated application, ensuring expected performance. Validated Al-driven chatbot interactions aligned with business FAQs and multilingual contexts.
QA Engineer
Docubaat
May 2023 - Mar 2025
Tested Al chatbot's ability to understand and answer questions from uploaded documents (PDFs, Excel, etc.). Validated contextual accuracy of chatbot responses based on document content and Al model inference.
QA Engineer
NextCX.ai
Jun 2022 - Mar 2025
Validated end-to-end functionality of the Al Chatbot builder application, ensuring all modules met quality standards. Logged and managed defects in JIRA, collaborating with developers for prompt fixes.
Education
MBA - Finance (Pursuing) - Andhra University
2025 - 2026 · Afghanistan
B.Sc. Statistics - Osmania University
2021 - 2023 · Afghanistan
M.Sc. Statistics - Andhra University
- · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Need Sponsorship
Relocation
Depends on Offer
Skills (15)
Click a skill to find developers with the same skill
