About
Data-driven professional with hands-on experience in data analysis, reporting, and technical support, backed by a strong academic foundation in Mathematics and Statistics. Holds a B.Sc. in Mathematics and has cleared CB1 and CB2 actuarial exams from the Institute of Actuaries of India (IAI). Proficient in SQL, Python, and Advanced Excel, with beginner exposure to Power BI and currently learning R programming for CS1 (Actuarial Statistics). Seeking entry-level to early-career roles in Data Analytics, Business Analytics, Risk Analytics, or Actuarial domains.
Skills & Expertise (10)
Work Experience
Technical Support & Data Analysis
BYJU’S WhiteHat Junior
Nov 2019 - Feb 2024
Provided technical and analytical support in a high-volume EdTech environment. Worked with student performance, attendance, and operational datasets, ensuring data accuracy and consistency. Prepared weekly and monthly MIS reports using Advanced Excel (Pivot Tables, Lookups, logical formulas). Performed data cleaning, validation, and basic analysis using Python on structured datasets. Executed SQL queries to extract, filter, and analyse data for reporting and operational insights. Identified trends and anomalies in data to support academic and operational decision-making. Collaborated with cross-functional teams to resolve system issues and improve reporting workflows. Maintained clear documentation and communicated insights effectively to non-technical stakeholders.
Trainee – Customer Service Professional
SITEL India Pvt. Ltd.
Jul 2019 - Nov 2019
Managed outbound calls for trial class bookings while resolving basic technical issues to ensure a seamless experience. Assisted customers with platform setup, guiding them through the process for an optimal trial class experience. Focused on delivering proactive support to enhance customer engagement and satisfaction.
Education
Bachelor of Science (Mathematics) - Himalayan University
- 2025 · Afghanistan
Certifications
Power BI Workshop
OfficeMaster · 2025
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Relocation
Depends on Offer
