About
Senior Quality Assurance Engineer with 3+ years of experience ensuring the quality of enterprise CRM applications through comprehensive manual and automated testing. Skilled in web and mobile testing (Android and iOS), API validation with Postman and Rest Assured, and backend data verification using SQL queries. Proven ability to develop and maintain automation frameworks with Appium, Selenium, and Playwright while driving end-to-end QA processes and accelerating release cycles in Agile environments.
Skills & Expertise (31)
Work Experience
Software Development Engineer in Test / SDET / QA Engineer
LeadSquared
Aug 2022 - Present
Executed manual testing, mobile automation, and web application testing across Android and iOS for the Field Sales CRM application, ensuring alignment with release quality benchmarks. Built and maintained Appium + TestNG automated test scripts covering core CRM workflows across multiple device and OS configurations. Contributed to test strategy, test execution, and release validation for Android, iOS, and web-based CRM releases in Agile environments, reinforcing software quality assurance practices. Performed API testing using Postman and Rest Assured; validated request/response contracts and error handling each sprint. Managed full defect lifecycle in Jira and TestRail-leveraging project management tools for logging, triage, tracking, and closure in close collaboration with developers. Maintained TestRail test cases sprint-on-sprint; participated in grooming, planning, retrospectives, and feature demos. Led the testing of Journeys on Flutter, enforcing UI/UX best practices to enable on-field executives to manage their visit plans across Manufacturing and Healthcare sectors. Reduced regression cycle time by 40% by scaling Appium automation coverage across 300+ test cases on Android and iOS through automation scaling and parallel execution. Drove a 30% reduction in post-release defects through structured cross-platform BrowserStack test passes across multiple browsers ahead of major releases. Cut defect resolution time by 25% via disciplined Jira workflows and improved developer-QA triage handoffs. Owned QA for the white-label mobile app programme - validated branding and feature compliance across 15 client builds on Android and iOS.
Education
B.Tech, Computer Science and Engineering - CMR Institute of Technology
- 2023 · Afghanistan
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Skills (31)
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