About
Security Analyst with 3.9 years of experience in threat monitoring, incident triage, SIEM analysis, and security operations. Hands-on experience with Microsoft sentinel, IBM QRadar, Splunk, Crowdstrike alerts, and real-time alert investigation.
Skills & Expertise (35)
Work Experience
Senior Security Analyst
Teleperformance
Sep 2022 - Present
Handling security alerts, working with security platforms like Microsoft Sentinel, Splunk, IBM QRadar, investigating alerts, determining true or false positives, leading SOC shift operations, acting as escalation point for L1 analysts, performing RCA using SIEM/EDR tools, prioritizing alerts, managing ticket queues, ensuring SLA compliance, leading shift handovers, customer escalation calls, P1 stakeholder meetings, conducting ticket audits, quality checks, turnover logs, training & mentoring L1/L2 SOC analysts, point of contact for customer calls, handling escalations, explaining incidents with ICD document and action items.
Education
B.com Computers - Gitam University
2019 - 2022 · India
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Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
